The Absolutely Best experience we ever received from any dealership, bought a Beautiful 2017 Encore with 7,000 on it and price wise an Excellent deal. This dealership is First Classs in all departments. Thank You John !
Everything went fine, with the exception that i specifically asked for my tire pressure to be checked so that the warning light would go off. I drove off with the same pressure i came in with, it was not checked.
took longer than it was suppose to but had a free loaner car so all was good they did find more wrong with my car than i initially took it in for but all was under warranty but one of the things that needed fixed in the first place was missed and had to make another trip back to get that fixed
I needed a decent work-truck at a good price. I shopped around a bit and came to Best Buy Used Cars after seeing the truck I wanted on Cars.com. They were super friendly, easy to work with, and got me financed. I was on the road within two hours. Truck is in great condition even though it has higher miles. Jennifer and Marco were great.
Jennifer Fuentes was the only sales rep that followed up from any dealership that I contacted. Price was way too high for the car advertised, so I did not buy it. However, she is the type of sales person that every dealer should have on staff.
This is my go-to dealer for honest service at a fair price. I've also purchased my last two vehicles from here. They always have solid cars at fair prices. They will get you the financing you want, and they make the process work smoothly.
I just bought a high country 2019 front Todd, this is my second high country and Todd took care of me on that one too. This is my third truck from Denooyer Chevrolet and I love the professionalism of their whole staff. I will always buy from them.
I had a great experience with John Tapper Chevrolet. After I was hit from behind, and my car was totaled, I found the exact replacement car I wanted with a very specific set of options at Tapper Chevrolet in Paw Paw. I booked a flight from Orlando (where I live) to Detroit, then rented a car from there to Paw Paw. This was a new experience for me, and I was pretty worried about getting to the dealership and being pressured into a deal for a car I didn't want. I was pretty much at their mercy. But the car was exactly as described, was below the KBB price, and the purchase process couldn't have been easier. They were even able to get a percentage rate for me that was almost 2 points better than my pre-approved financing. Thank you, Tony Serignese and Tapper Chevrolet!
Tony Serignese made a difficult process easy by providing great service in ordering my new truck and making sure everything I wanted was included properly on the order. He answered my many questions throughout the entire process and made sure I knew how everything worked when I took possession of the truck. The only difficulty was me waiting for the truck to be delivered!
Love that they provide a rental car for free when I get my repairs done!
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