They are great salesmen but don't trust their sweet talk. They make feel you good while buying the car and later on grab every opportunity to cheat you. I don't want you to be in my spot and get treated badly. I won't recommend a dealership who don't care about their customer relationship post sales and these people don't honor their word. You can find many better dealers than these people and better off. I bought a car a few months back. At the time, I am supposed to get two keys. But they could not find the key during sales asked me to come a later day to collect it. I followed them the next day. They could not find the key again and they are also not able to program the key as a person who does that is not available. As I live far away, sales manager clearly said me to get the key when I visit for my first service. When I returned back, they are charging me for getting me a new key and they don't want to honor their word. The reason, the previous sales manager left the dealership and they don't want to honor what their previous manager said. I did show them the proof of chat we had about the key, but they don't care. The new sales manager was rude and He verbally said, "I have to get back to my work" and he is getting aggressive in his voice. He utmost spent 2-3 mins of time while talking to me. He says dealership is not responsible for their previous employee's actions and words. I could two more pages about how they treated me and how professional they are. My only suggestion, forget that this car dealership even exists.
I purchased a used car from Grand Motorcars on 11/29/18 and I must admit it was a great experience. The entire staff was very friendly but I was to take time to single out Janice Curry. Janice was patient as she worked with me and provided answers to all of my questions/concerns. She certainly made my buying experience very pleasurable. I???m excited to drive away in my new used car. I???ll be back to purchase my next vehicle. Thank you!
Travis Foster is the man. There was a lot of negativity dealing with the sale of my CLS 550 but he stepped up to the plate and hit an home run. If it wasn't for his professionalism I would never have purchased the vehicle. Make sure you ask for Travis👍🏼
My experience of buying a car at this location was an excellent experience. The location has a wide range of vehicles in good condition and the prices are very reasonable. Buying a car can be stressful but the sales staff such as the delighful Winsome Gadson made the experience pleasurable and genuinely wanted me to buy a car that I would be happy to purchase without comprising style and budget. I cannot praise her enough for her knowledge and customer care.
The manager, Bobby Grimes is extremely helpful and was very accommodating to my needs. He is a credit to the company and again made an otherwise stressful experience go smoothly. The other staff at the location are great too(Shawn and Lee)! Whoever helps you to get a car goes the extra mile.
Again Hertz Car Sales Marietta, thank you for your great customer service. I would highly recommend that a buyer take a look at their great selection of cars. You won't be disappointed!
Awesome experience with Hayes Chrysler in Lawrenceville
by teal, elizabeth from DealerRater.com
November 24, 2018
Both the sales man (Paul Sangeudolce) and the finance person (Magdalena Babiarz) were very tentative & helped our mother who is 74 years old get herself a new car. They both spend time with her and explained everything instead of just getting her to buy a car then get her out the door. I would recommend this dealership to everyone!
Bought a new Chevy Bolt. Very smooth experience with no pressure sales and great finance options. Larry M had paperwork complete and ready to sign. Fastest transaction for a new car I have experienced.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I arrived without an appointment and a tight time line. The service department exceeded my expectations and earned my future business! Brian Hernandez was my service advisor and was responsive and a true professional from arrival to departure!
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
I stopped in at Shottenkirk HONDA I was on my way out of town when my oil light went on stating I had 15 0/0 for my oil.I pulled over google nearest dealer and it was Shottenkirk HONDA.I been going to Ed Voyles since my relocation to the area in 2015.Well let me tell you Spencer greeted me before I could shut my car door. I got the oil change and I was advised that I needed a filter because mine was dirty. I was out of there and on my way within an hours time.Sorry Ed Voyles I won’t be coming back prices are cheaper at Shottenkirk. You are at Ed Voyles for hours holding your car hostage.Shottenkirk you have me as a customer
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