John was my sales man and he was awesome! Greeted me as soon as I walked in the door. Took me on the test drive and knew the vehicle well and was super kind and optimistic about the entire process. I came here to look at a vehicle to see my options and left with a new ride.
The service at this dealership is like non other they know how to keep their customers coming back, we drive an hour to buy from this dealership because they are loyal to us as we are too them. My whole family buys from them now.
I actually completed a deal over text messages with Casey before I even arrived. I told him what I could spend and what I wanted for my trade and he made it work! I also added a few things to my truck and the service department was excellent. I traveled almost 50 miles to get the salesperson and service I was looking for. I had turned down offers over a 3-year period that I just could not afford until Casey did everything he could to sell me my truck. I cannot say enough about this dealership. If you can't work with Casey and the service manager, you can't work with anyone. Really genuine good guys.
Y had a good expérience contacting Laria. Andrew Lefevre offered a quick and quality responses to my questions. Unfortunately the car was sold between I received the answer and I recontacted the dealer.
I have purchased my last two vehicles here and the quality of service is unsurpassed. The service department staff calls me by name when I go in and they never try to tell me something is wrong that isn't. fair and friendly service always and will continue to return time and time again.
I located the vehicle I ended up purchasing from Laria Chevy/Buick on Cars.Com. I made initial contact two months prior to my purchase, as the initial inquiry was several months prior to my current lease was up. Casey and Joe were understanding of this, however they followed up periodically to make sure any questions I had were answered. Ultimately their professionalism earned them my business. The price was unbeatable, and the customer service was second to none!
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