Today I bought my third car from Kip... Once again he has made the process not only easy, but enjoyable.
I contacted him yesterday and explained my situation, he immediately replied and said to meet him at the store at 10am.
By noon my wife and I were driving away in my new 2015 Scion TC (fully loaded with only 10k miles). Kip is not only the most honest dealer I've ever known, he is a great guy and a friend!
Thinks Kip and everyone at 5 Grand Autoland!
To everyone at 5 Grand Autoland, I just wanted to drop you all a line and express my gratitude and appreciation for exemplary customer service and going above and beyond in making my car purchasing experience Incredible. Being in Sales for twenty plus years myself. I have just purchased a car from 5 Grand Autoland in the past week, and it was actually an amazing experience.Kip's goal, from the outset, was to serve: to find me the car I wanted at a price I could afford: no hype, no pressure, just personal, caring service. It almost seemed too good to be true, but everything Kip promised and more has been delivered. Kip was an amazingly professional and honest person to work with. I did not feel pressured to make a hasty purchase at all, as a matter of fact he directed me to several alternative vehicles that fit my budget and had the qualities that I was looking for. This dealership (5Grand AutoLand) definitely defies the high pressure sales environment stereotype that car dealerships. I would definitely recommend this dealership to anyone looking to purchase a car. Chris Sheffer
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