So the first salesman I delt with was atrocious, betsy. She had an appointment with another family which I understood but just left me and my hectic family sitting and feeling very ignored. Then she sold me a car that isnt even the one I test drove because she wasn't listening to me. She was to busy helping the other family. When the car they pulled up wasnt what I was expecting I just broke down and cried. Dusting the manager called the next morning and made it right. Cameron the salesman I delt with the following night was wonderful. Listened and was helpful. It was a frustrating moment to have them bring the liar back up to try and figure out what happened because I really just wanted her out of my face for all of her lies. Thank you Dustin and Cameron. The only thing that would have made it better the next night is if I wasnt so beat from being at work and I wanted the fight I should have given to Ms. Batzbe. If I could recommend the dealership it would have to be with the explicit instruction to only work with Cameron or Dustin.
Jerry took the time to insure I was satisfied with the repair of my vehicle. He provides excellent feedback and listens to what you need. He then goes above and beyond what the customer ask of him. If you truly want to insure you get the proper respect as a customer and if you want to ensure repeat customers then I would make sure all your service advisors perform as well as Jerry. No two people are alike but it???s a very comforting fact that I know who I???m going to ask for when I come back to Huffines Dodge
As always everyone at Sewell was so considerate and professional. I was supplied with a loaner car so we could run some errands while it was being serviced and all was done in a timely manner. I would highly recommended Sewell to all of my friends.
Awesome place to purchase your vehicle. You get nothing but first class treatment. I never had to leave my home in the cold rainy weather. Mike Jones had me to pick out a car online, he got me financed and had things ready less than 24 hours. This how great they are, my car was delivered to my front door the late evening before Thanksgiving . Marco Sarfaraz taken time from his family to make sure I had my new car before the holidays. Mike and Marco great teamwork!!! Amos and I will be buying all cars from Autoflex.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
First time bro going my car into service. I worked with Joe and he did a great job. I just came in for an oil change and tire rotation. Joe made sure everything was done in a timely manner and if had them wash and vacuum my car. Really enjoyed my visit! Thank you Joe!
We had been shopping for a car for months... Aqura' Brown was very helpful and extremely patient with us. He was honest about what we were going to be getting. I would definitely recommend him to anybody looking to buy a car.
Clinton did a great job of walking me through the process and features of this new car. This was my first time getting a brand new car and he did a great job and explaining all the details to me. Great service and would highly recommend!
I had a wonderful experience purchasing a car from Young Chevrolet! Silvia P did an amazing job helping me find the right vehicle and making sure I got an amazing deal. The finance department did a great job getting me approved and explaining all of the products in detail.Very happy with my purchase! I highly recommend this dealership and if you are searching for a new vehicle come see Silvia!!
Today we bought our second vehicle from Barbara at Young Chevrolet. Searched dealers all over DFW area. Barbara was the only sales person that was HONEST, not pushy we dealt with during this deal. Trade was valued at market when other dealers were trying to short change us by over 5K. Barbara is someone we will continue to do business with in the future.
The customer service was exceptional. I had my headlights changed to non-factory because I was not able to see well at night with the low beam factory lights. I will have to wait until it's dark before I will no if I'm satisfied with my new lights but overall I'm very satisfied with today's service.
I don't like pushy sales people but Raef was very courteous, knowledgeable and helpful. He helped find what I was looking for. The finance process went well also. I would recommend.
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