My car was recently totaled and I was waiting for a settlement before purchasing my next car. I am an elementary educator and unexpectedly shopping for a car requires time, focus and stamina which I usually save only for the classroom.
I went to several car dealerships leaving with a headache before going to 5 Star. High pressure sales techniques and pushing me off to several different sales experts, managers, liasons just doesnt do it for me.
Dan was a patient, non pushy salesperson. When he said, " I want you to be happy." Five Star and Dan really meant it.
I love my new "used " car. Thank you for your personal customer service.
I was signed right in on arrival. My truck was brought out back to have the engine code read. The service writer brought the report out to me along with a spark plug showing it was worn and due for replacement. He also recommended replacing the coolant. He said the coolant was rated cold enough and was good enough for now if I wanted to wait on changing it. I had the plugs and oil service done and I was on my way. The amount of time there may have been a little long but not unreasonable.
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