Very impressed by the variety and quality of cars which were available to purchase from Hertz. All cars had low mileage and were priced competitively lower than other used car sale dealers. The Agent was very service oriented, and not pushy. We are definitely going to purchase our next vehicle from Hertz.
Walking in, everything was very clean and everyone greeted me with a friendly greeting, making me feel initially welcome. I spent most of my time with Sal, the salesman, who was very nice and easy to talk to. After telling him what features and feel I wanted, he matched me with the perfect car that I love very much.
Ed Loera made sure I got the best deal and made the experience that much better.
I am very satisfied with this dealership and so happy that I got my first new car from them.
by central valley guy from central valley area, Ca.
August 4, 2018
I am impressed with personalized response of sales team. I am looking for a particular used car and have not yet found the right one. I can only speak for the initial follow up response which is prompt and courteous. The only negative is the unnecessary sales emails that have nothing to do with my search. I also could not rate 4 of 5 areas due to above mentioned reasons, but a 5 star to date
Very easy and trusting I went in just for the regular maitnance on my truck. As soon as I got there I was greeted and attended to right away. Hector wrote up my car and sent it back right away. Took care of a recall I didn't even know I had.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I was looking for specific features in a Chevy Bolt. They responded very quickly and explained the available discounts clearly. They provided "out the door (OTD)" quotes, which is very helpful so you can compare apples to apples. Unfortunately, they didn't have a car with the add-ons I wanted.
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
Nick was wonderful. Very knowledgeable and very fast. He got us in an out without the prolonged negotiations. We were very happy with the car we got and the deal that went with it. I would/ recommend Nick to everyone i know
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