I have a 2014 Captiva which I purchased in 2015. Last Winter,the heater went out completely. During the past Summer, the air conditioner had limited air flow. I took the vehicle to Mtn View Chevy for a repair since Winter is returning. My mileage had just gone over the warranty limit when the problem started, so I knew that repairs would be out of pocket. On the first visit they did a computer reprogramming which fixed the problem for less than a day. The vehicle was returned and a short was found in the heat/air wiring. This fixed the problem. Unfortunately, the repair cost me over $1900!
My 2016 camaro developed a vibration when changing gears. It has an automatic trans with steering wheel shifters. On the 2nd visit to mtn view chevy, they were able to identify the problem as a torque converter shudder. The system was flushed and problem resolved. Since the car only has 20k miles on it, i am hoping that this was a permanent fix. I would like to keep the car and drive it for many years without anymore problems.
What an exceptional team! My son's 1st car buying experience was painless & memorable. Corey is truly an asset to Gentry Chevrolet's sales team, he's got a bright future ahead of him. Garrett was nothing less than professional & knowledgeable. They've earned my respect & repeat business.
Thanks to Mr. Rittenhouse I trust Don Ledford to service my car. He is the reason I know my car will be taken care of in a most professional way.
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