Sal great guy very professional and friendly so was the finance manager when I got to the dealership the car was waiting for me outside so I was able to view it and my experience just went very well I will be back GMC
Have been a Ford owner for 25 years & this was my 1st experience at a different comany & it was the best customer service experince I have ever had. I gave my salesman all of the pertinant information he needed via email. And he had everyting ready by the time I got there and was out withing 45 minutes. I have a very busy work schedule, as do most of us & I do not want to spend a lot of time at the dealer & I certainly did not have to. In & out, just the way I prefer. Rich Milne did a superb job & also his assistant, who's name I just can't recall @ the moment. (sorry)
I had a horrible experience at this dealer but i can't blame the salesman Mike C. He did the best job he could with the process he was givin. He was courteous and polite and tried to handle the issues but his hands were tied by the useless policies and people above him. I would deal with Mike again but never the dealer. Being big and forgetting how to take care of the customer is what the dealer forgot how to do.
After extensive online research we, chose Serra Chevrolet for our "new" used car purchase. We worked with Dominic and couldn't be happier! He was extremely kind and also listened to/and found what we wanted. The whole process was easy, quick, and we feel like we got a really fair deal! We highly recommend buying a car from Dominic at Serra Chevrolet.
Very, nice personality and professional knowledgeable.
by Satisfied t from DealerRater.com
December 6, 2018
Dominic made Me feel very comfortable and at ease during the process of purchasing a car. I will never forget this positive communication experience between the two of us. He is truly a great assest to Serra Chevrolet.
You never know what to expect when entering into vehicle negotiations at a dealer. I'd talked to Dominic a couple of time prior to going in to the dealership so I had a pretty good feeling that this was going to be one of the better experiences. I was not disappointed. Dominic's professional demeanor, courtesy and knowledge was refreshing and made the entire process a pleasant experience. While taking care of me it was apparent that he also had the dealers best interest in mind, this tells me he's a real professional. I would not hesitate to deal with Serra Chevy in general and Dominic in particular again in the future nor would I hesitate to recommend either.
I had terrible experiences at my last dealership ( lafontaine) and coming to serra I did not know what to expect. Dom was so nice, straight forward, and professional. It is truly a wonderful experience to know what you are getting and knowing you can trust your sales person. I will be recommending Dom to anyone in my life searching for a new used vehicle. He got me in the right vehicle for me at the right price for me quickly and efficiently with no hassle and no hidden fees. I cannot thank him enough!
I would definitely recommend Mark Chevrolet to my friends, family or anyone looking for a dependable dealership. Trish Hampton made my first time working with a dealership a great experience which is why I returned! I absolutely trust her and will continue to be a returning customer!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Pete makes the process painless and extremely quick
by Resho from DealerRater.com
December 3, 2018
Thanks for putting me into my new 2019 Jeep Cherokee trail hawk. I will never go to anyone else except for Pete. he was attentive to all my needs and also made sure I???d be happy with the vehicle I chose. He doesn???t pressure you and he is very honest. Thank you for such an excellent experience, Pete. I appreciate you!
Buy your vehicle here, get your vehicle serviced here.
by AC from DealerRater.com
December 2, 2018
We???ve purchased several vehicles from Sellers and have had such positive experiences each and every time. Currently our Sales Rep is Andrea Milligan, believe me when I say she is the best! We also service our vehicles there as we know and trust that they are honest, professional and very reasonable with their pricing. They will bend over backwards to make sure no customer leaves unsatisfied.
Dick was very helpful. He made the process easy and fast. I have leased 2 cars from him and I will continue to buy from him.
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