I have a 2015 Hyundai Santa Fe and have been taking it to Symdom for service for some time now, even receiving a free oil change after meeting criteria. The service staff are always friendly listening to concerns, answering questions. The technicians are professional and thorough and leave truck interior cleaner than when I brought it in. Symdom treats me and my Hyundai as if I purchased it from them.
My son came home from school, some six hours away over the Thanksgiving weekend. Upon his arrival, the brakes were making a horrible sound. I made a quick online appointment, for Friday after Thanksgiving, hoping that the car could truly be looked at on such short notice, and concerned that his trip on Sunday would need to be delayed. I called Wednesday early ans spoke to Jack. He said he would do his best, but they were very booked. Not only did they look at the vehicle, but Steve made sure the vehicle was ready for me on Friday. No small feat considering there schedule, but also with the unexpected amount of work the brakes plus required with such low miles. Symdon Chevrolet is truly a wonderful place. They bent over backwards to see that my son was back on the road Sunday in a safe vehicle. I am very thankful.
My new car experience was smooth from beginning to end. Carter helped me, a senior citizen, understand which features would be best for me and which model would suit me well. Definitely will consider going back to Runde’s.
Runde's service department is always pleasant to work with. They have always been very accommodating. Repairs are done quickly at a reasonable price.
I've also had great experiences when purchasing my vehicles from Runde.
for weeks I was having issues with my car that I bought used from a small used car lot. it had been over a year since I bought it and it started to turn on and off different lights and codes and wouldn't keep my lights on when I turned them on. I took it to Runde and without any charge to me they found the part had been recalled before I even purchased the car. they fixed it that day and had me on my way with professionalism and great customer service.
Everything was good on new Malibu purchase, Jones always great to work with get all my service work done there also. I will get all future service for Malibu done there too.
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