Great experience. Very knowledgeable and helpful people
by email@example.com from DealerRater.com
November 28, 2018
Excellent service. Friendly staff. People tend to veer away of dealerships but my experience was great. Hats off to everyone who assisted in the purchase of my new truck. I will definitely be back and highly recommend to friends and family
This dealership was top notch! From the beginning, Walt welcomed my husband and me with open arms and not pushy sale tactics.
Tyler (sales) went above and beyond to make sure we purchased a family vehicle that was in our budget and meet our needs (& wants). Steve (finance) gave us clear direction on our options, answered all our questions. We felt like no information was ever hidden from us. The process was absolutely painless even with a toddler in the room! Given the fact this is a family-owned company, we truly felt like part of the family as we drove away! Thanks, Kelsey!
On August 18, 2018 I purchased a new Kia Niro from Andrew Thornberry. At the completion of the purchase he informed me that the parts department was closed so he would send my second key to me through the mail. Three months, several phone calls, four emails and one letter later, l still don't have my second key. This is not a simple process of having a key cut, because my car is push to start, the key has to be programmed, and the key itself is a $150 investment plus the programming cost.
If you???re looking for a vehicle MC Chevrolet is the place to go. The sales dept is knowledgeable and will work with you. They did a great job at explaining everything- with break downs. I have purchase several vehicles here and have never been disappointed. Service is great.
Great experience Derrick was very helpful and knowledgeable about his job and how to make me happy he was polite and friendly and went beyond the call of duty to make sure I was completely satisfied really enjoyed working with him and his teammates
I really enjoyed my experience with Mike Castrucci Chevrolet. Marc got me a great deal on a brand new Cruze hatchback even though he is in the used department, and Patrick was awesome to talk to during the finalization process. All around great experience.
Got a great deal on a lease. Jake Sweeney (Julie Carter) made my last 4 payments on my old lease. They matched the price of another dealer and gave me a better truck. My payments are lower than my previous truck and I am driving a brand new vehicle.
My sales associate was Kevin and he was so helpful listening to my wants/needs. He helped me find something that I liked with my champagne taste on a beer budget. Sales managers Rich and Sean were incredibly helpful making this deal happen fast! Knowing that I???m too busy to come in and sit down for hours at a time, they worked out the deal and called me with my options and had all of the paperwork ready for me when I arrived to pick up my new Equinox. I will definitely be going back to Castrucci Chevrolet and sending all of my friends and family there.
Took my car in for Service for a Recall setup by Royan Morris, who is a awesome sales guy..he had me set up with Sean Snelling, this guy greats you with a smile and a handshake and takes care of everything. Amazing group of people.
Everyone was courteous. Technician recommended an urgent repair. Was not able to talk to the technician and the service rep could not answer my questions. Also, I was probably overcharged for the Keyfobs, but I have not heard back from McCluskey yet.
My 1999 Cadillac Deville started overheating which left me without a car and I've always had a reliable vehicle. Upon filling out a small form on their web site they immediately took over all the hassle of buying another vehicle. They had a 2013 Mazda 3 with low mileage and looks new that was delivered to me in the Dayton area within three days and I will NEVER buy from another dealership! Professional and yet highly personal.... so walk in there with the confidence you will be treated with respect and budget minded options.
Very friendly service from Cody and Brad! The buying process was quick, easy, and smooth. Brad and Cody we're straight to the point and helped me out immensely with finding the perfect off road vehicle!
Finding the right vehicle takes time and effort in deciding and sorting what you want ,need and can afford is a process that salespeople that care for the perspective customer can aid in ciphering out what would be suitable. Dave has been helpful to me and I will come back for more help each time.
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