KAI IN THE SERVICE DEPARTMENT WAS SO NICE AND HELPFUL ALL THE EMPLOYEES THAT WERE AROUND HAD SMILES ON THEIR FACES AND TREATED EVERYONE AS IF THEY VIP! THE ONLY REGRET I HAVE IS NOT BUYING MY CAR FROM VARA CHEVROLET. IM SURE I WOULD OF BEEN IN GREAT HANDS IF THE SALES DEPARTMENT IS ANYTHING LIKE THE SERVICE DEPARTMENT THEY ROCK!!!! DEFINITELY RECOMMENCED VARA CHEVROLET
Richard was great! No pressure and patient while I considered and reconsidered my options. Richard would be the reason I’d buy from Vara again. I appreciated the customer walk-thru with Richard showing me the different departments and introducing me to each department head, as well as receiving a small gift from each department and the coupon book. My Vara experience was top notch due to the escorted walk thru after purchase and Richard’s excellent customer service skills.
Thanks to Johnny Robles we are now the proud owners of a 2018 Traverse Premier. Having gone to 5 other dealerships prior to visiting Vara, we had horrible experiences. We had no intention of purchasing when we did because of our previous experienc- we just wanted to test drive and talk numbers. But, because of Johnny and everyone at Vara, we walked away with a new vehicle. Thank you so much for all you did. We will definitely be repeat customers! By the way, 5 stars isn’t enough!
My husband and I traveled to Vara from Houston to purchase a pre-owned Tahoe. The experience was wonderful from start to finish! This was by far the best car buying experience we've ever had. They were very honest and straight forward. They treated us like we were a part of their family. We look forward to purchasing our next vehicle from Vara! Special praises for our salesman Johnny Robles, Jeanette Pendas in finance, and used car manager Ed Pourasef! Thanks!!
Johnny Robles was very professional and really made us feel welcome. This is the best experience my husband and I had ever had. I would definitely recommend him. He is the best. He got us the perfect truck. Thanks Vara Chevrolet for the truck and for being there for us and for Johnny Robles. 1000 plus ¿
Process and everything was really quick and friendly. Only problem I had was with the Vehicle coverage I didn’t know it was optional. Other than that I bought a 2016 Nissan Altima, runs great really low mileage also payments are under $250 a month.. I really recommend if you want a down low payment also awesome monthly rate ... Also David Drumm is awesome at what he do with his job also the kids!! Thinking about financing a second car for sure!!!
Garry Parmelee "paceman" took great care of us. I really liked that he wasn't salesmanny at all, I have an adversity to salespeople, I feel like I can't think cause they're trying to manipulate me into buying things I'm not sure I actually want. I told Garry the cars I was interested in, he gave me the keys and let me and my husband go and check them out without him hovering over us. On top of that I bought a color I ended up having last minute regrets about, I even drove the car home but I called him and begged him to let me come swap for the other color I was looking and and I can't even believe it but he let me. Haha, my poor husband and Garry having to deal with me, but hey I got what I wanted
New or used, I absolutely detest the process of buying a car. It has been my experience that the sales guy always has to "let me check with my manager and see if I can get you a better deal" and the fiance guy always tries to pressure you into purchasing high mark-up extras (extended warranty, paint sealant, window etching, etc.) even if you are paying cash. Not so at this Hertz sales location. I found myself in a very tight time-crunch to buy a "commuter car" for a new job that I would be starting shortly and I simply didn't have time for the usual car sales nonsense. Chris (sales) was great. He was very responsive to all of my questions and very knowledge about his inventory. And Nathan (finance) was also great. He completed the seemingly endless stream of paperwork in a very efficient manner and without any excessive pressure about add-ons. Although this was the first time that I have ever purchased a former rental car, I would do so again. At least I would if it was from this Hertz sales location and if it meant dealing with Chris and Nathan.
They had a printed spread sheet of every car in their inventory with year, make, model, color, mileage, and price which saved time. Compared to other dealers having to log into computers or walk their entire lots. Sales rep Belle V. and Manager Brad were true professionals, very welcoming, answered all our questions and never rushed the process. We also received full vehicle history without asking for it. We will definitely be back for our next car purchase.
Garry was great. He offered me some advice on my choice of car based on his years of experience and I'm really glad I listened. He didn't offer the advice in an offensive, patronizing way either which I really appreciated.
Chris was an awesome salesman....I HATE buying a car.. and he made it tolerable!!!! Didnt pounce the minute we walked on the lot!!!! Will definitly be back when we need another car!!! & have told everyone I know that is in the market to go see him!!!!!
We did some research before choosing Hertz for our next auto purchase. The service was excellent Travis Fernandez was very genuine and made the process very smooth for us we never felt rushed or pressured. More importantly we got an excellent deal on our vehicle and a monthly payment we can afford. I highly recommend them!
Start off the back once I emailed Chris Quintana, things went off to an amazing start. Got me to come test out the vehicle and I was sold once I felt the smoothness of the drive. Very quick application to get my family and me on my way on the road. For the future I will come visit Chris and Hertz for my car buying needs
Chris at Hertz Car Sales was great; even though the car I was looking for was no longer available, he showed me other similar options, for the same price. He also took the time to allow me to check out other cars that he didn't point me towards; not once did I feel pressured. He was able to get me a good deal with in-house financing that allowed me to drive off the lot the same day. Highly recommended.
many thanks to Mr. Alfred Mora for his courteous and knowledgeable assistance! was completely satisfied with his service and that of the entire personnel that helped me with my purchase! definitely would recommend to my family and friends!
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