Bocker always does a great job! The service dept is friendly and professional. Love that they vacuum the interior after an oil change. I've purchased several cars there, and have all service work done there. I trust them to do good work at a reasonable cost.
I had an issue with a piece of metal puncturing the tire and causing a flat. Due to the size of the puncture, I knew that it would not be able to be patched. I called and inquired about a replacement tire with April who confirmed that they had a replacement in stock. I stopped in that night at 6 pm to have the tire replaced and was out the door in about 45 minutes. Exceptional service from all involved. Much Appreciated!
Pete is an exceptional salesman. We told him what we were looking for and he provided many options for us choose from. He checked the local lot for options and reviewed the Kunes system of vehicles to provide us a wider selection of vehicles. He continually made sure that we understood our options and that we were very happy with our selection of a 2018 Ford Escape! Pete was sensitive to our vehicle needs. He listened and provided us with plenty of options to choose from.
I found the car I was interested in online & was able to communicate easily with the Kunes sales person through email. I didn't get any suprises in person & it was exactly as seen online. Easy to work with and a nice day in the country for us...so it was worth the drive.
Had a great experience finding this car for my son Eric. Brandon was able to get the car from another Kunes location and brought to our local Kunes in Mt. Carroll the same day. My salesman Peter was professioanal and courteous. Nice experience!!
Awesome truck! It???s been years since we???ve bought a new vehicle and we are trying to figure out all the new technologies. Brandon was A+ in guiding us through the purchase. No pressure and very knowledgeable of all the features.
Would recommend dealing with this dealership. The whole staff is very accommodating and willing to help with any question(s) you may have.If you have questions after driving your purchase home, they are more than willing to take your call and help you work through the problem you called about.
We have buying cars and trucks from Barkaus for years and years. They always treat us right. We have never had a bad experience dealing with this family owned business. Would highly recommend Barkau and Sons to anyone.
This dealership proved a pleasant surprise for me by being willing to provide a complete online OTD offer, including a trade-in offer on my current vehicle, going just on the information I supplied, as well as a fair price on the new vehicle I inquired about. Though I have not acted on their offer, it was reasonable and was supplied with dispatch.
Pete was a wonderful salesman to work with he made everything easy to understand and made the entire process easy and enjoyable. He was upfront and honest with us the whole time and did everything he could to make us happy. He is by far the best car salesman I have ever worked with and will be Sending people his way in the future.
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