By far this was the best vehicle purchase I’ve made. The price was right, the financing was negotiated to a much lower rate than originally presented. The staff at this dealership worked hard to get me the best deal on my new car!
Just had to wait 2hrs for my oil change. I had a 9:30 appt. time even got to dealership a little early. Was told they were running behind so it would take 2hrs. Other then that everything was good . They always go beyond what you need service to help you. My service guy was Nathan Rogers he was super nice and very professional . I usely deal with John Daigle he’s great to deal with .
I found the car I was interested online and came in to the dealership and the entire process was flawless. I was in and out in no time and I'm so happy with my purchase of my Colorado. Both Keith and Marshall were very helpful and my sales rep was very informative. I will def be back!
I was in town for a few days while taking care of family business. While there I had vehicle trouble. I contacted GMC and the representative helping me emailed the local dealerships with my particular needs. That SAME AFTERNOON Phil with Don Bohn Buick GMC Westbank called me. He was sympathetic to my situation, and I truly felt he would do what he could to help. He said he would call me the next day...AND HE DID CALL ME THE NEXT DAY! In a day and time where many businesses’ customer service seems nonexistent at best it was pleasantly surprising that it was the exact opposite at Don Bohn Buick GMC Westbank! Phil took care of everything and had me an appointment with Eric the next day. I was promptly and courteously greeted by a service technician who immediately directed me toward Eric. I was kept updated as to the progress with my vehicle and called as soon as it was completed. I cannot say enough wonderful and positive things about Don Bohn Buick GMC Westbank! I travel and have had reason to visit many dealerships but this one is top notch!! Phil and Eric are true assets to this business!! With that being said - Phil even called me today to thank ME for my business and to ask if everything was ok, to my liking, and to see if I was 100% satisfied. Great customer service above and beyond! I would highly recommend them to anyone in the Metarie, Westbank, New Orleans area (and beyond)! Businesses can sell all day long but great customer service in the repair department is truly what keeps folks returning!
Crown Buick GMC took a bad situation and made it great. I purchased a car from Crown Buick and had a little issue with being honest. That was with the salesman and his super. After rating them poorly due to others at Crown Buick , I was not only taken care of by upper management , but assured satisfaction. Thanks Crown Buick for taking care of the customer!
Went in at 7am was out for 8 am shelia was super nice and made sure all of my request were met. Will definitely be back
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