I had an amazing experience with the sales staff and the finance team. I highly recommend them when you are looking for a new vehicle. They were fast, courteous , and made sure I had everything I needed.
Forgot to mention my tire is still reading low pressure. OnStar says it's low as well but the service department said they found nothing. Tire was rotated on a recent oil change ( now the rotated tire has the same readings.) Frustrated- how are me and OnStar wrong???
Out Of State + broken vehicle = Service department
by Dawn from Ft Worth, Tx
November 24, 2017
Isaias in the service department earned more than 5 stars today! We are up from Texas visiting for the holiday and our transmission module went out.....I called spoke with him after confirming with the parts department (parts department rocks too) they had one in stock and Isaias gave me a quote and asked when we could have the truck there. It ended up not shifting and I called him back. He gave me a number to a tow truck and said he would do his best to get us fixed today. Truck arrived there at 2:30 & we arrived shortly after. Someone was already pulling it in to complete a diagnosis, confirmed what we figured and at 5:20 pm we were on the road! What a great job, customer service and technicians they have. Everyone there was friendly and great!
I can not express my gratitude enough towards Alex Ortega. He was so helpfull from the jump. He didn’t try to force anything on me, his mindset was to get me into something that I could afford and was nice. If you ever want to buy a new or used car please oak for this man. He was EXCELLENT
I have anxiety about making car purchases and Matthew and Ash helped me through every step - my family decided on a 2017 Arctic blue Malibu best part ever I didn't panic
this is my second purchase with Matthew - my new car salesman
thanks for your patience and helping me with the value and numbers and for helping me get over new car anxiety ¿
My Jeep was repaired after I had a mechanical problem. Knowing the technician who worked on my jeep, I knew when he finished it would be ready to drive from east coast to west coast. I feel like family whenever at the dealership whether I need something fixed or just hanging out.
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