I have always bought and serviced my vehicles with this dealership. The sales team is so helpful and easy to work with! They will go out of their way to make sure that you are completely satisfied with your vehicle purchase! They have a great Team!
I was traveling to Florida and my Town and Country van was loaded with our snowbird seasonal gear when I struck a deer near Blufton Ohio and totaled the van. I called Garber to arrange a purchase of a used Pacifica they did not have one in stock that met my requirements. Garber arranged for a Loaner/Rental over the phone and I was on my way. Heather kept me informed of her efforts in locating a Pacifica, she contacted us and emailed us the details in Florida. We looked at vans in Florida and knew what color and accessories we wanted and she found one, had it prepped and we returned to Michigan and we had exactly the vehicle we wanted.
Excellent service! Keven and the staff were excellent! Patient, understanding, and very personable. Made the entire process enjoyable, and made sure I had the best deal possible. Highly recommend, and will be returning for future leases and buys!
Our van, that we bought 9 years ago from this dealer, was hit. We had our van towed to the body shop. We worked with Mel Krueger. Unfortunately we had to say goodbye to our van. The damage was more than the worth. Mel helped us out, we had to clean out the vichele, it was an emotional let go. Mel was considerate and more than helpful. We would highly recommend this body shop. Their employees were so knowledgable.
Burt Watson takes care of all six of my cars and schedules me in around my needs. I am either provided a ride or given with a loaner. The quotes provided take in my preference for parts and I never get a long list of items that are just extra revenue for the dealership. Communication is always timely during repair processes. There is literally nowhere else I will go!
Our visit to Burt Watson was a great experience, my wife and I were out looking for a new truck and we worked with Scott, he is very professional and went out of his way to make sure he explained everything, this is the third vehicle that we have purchased thru Burt Watson and with the excellent service we received it wont be our last. Thank you we love our 2018 Silverado. Gerald and Patrice Ciszewski.
Everything was good. Workers were polite and they did their job in a reasonable amount of time.
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