Always great service! Thanks Kenny! I had a window repair done and they quickly got me in the same day to repair it. They offer a courtesy shuttle to take you home while your car is being serviced and will even pick you up when it is ready!
Our service manager, Nick Trejo, was excellent: very professional, knowledgeable and courteous. The repairs were completed in a timely manner. I would certainly recommend this dealership to other people.
The sales people including sales manager and finance were professional, knowledgeable and helpful! It was our third vehicle purchase though John. Our last financial institution not so much! We accidentally sent in two payments for January 2018 and with multiple calls to Ally, we finally received our overpayment 39 days after turning our 2015 vehicle in. When I first called Ally I was asked to stay on line after the call for a how did we do but the Ally supervisor wouldnt hang up. After approximately two minutes with silence I said hello and he said hello and I asked to complete the survey but he still wouldnt hang up! We wouldnt want to use Ally again!
I've been going to American Chevy since 1998'. Kenny in the service department has always been up front on any issue I may have. I trust their work and I've NEVER had any problems!! I rate American Chevy 5*****'s. Patty
Professional and courteous service. The features of the vehicle I purchased were explained to me. The entire process was very pleasant and moved at a good pace.
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