Worked with used car manager directly. Did not waste my time I have my top dollar and they met my price which was aggressive. Then they have communicated very well through the 3 week process as I am 1100 miles away
The entire team at Faulkner gave my husband and I an extraordinary car buying experience. I was very particular about what I wanted and they were outstanding with helping me get what I wantedwhich was great for first time purchase out of state. Awesome team...from internet sales to dealer to finance dept.. Thanks Faulkner!!!!
I bought a car in July from Bill, didn???t have the best credit, ended up leaving in a nice 2016 Elantra. A week ago I totaled that car so I knew 100% that I was going back to Bill! Today I am leaving in a beautiful 2016 Buick Verano! I couldn???t be happier with the experience and the car! Thanks again bill!! 10/10 recommendation
Went to Outten Chevy for an oil change and tire rotation and as always it was an amazing experience. They got me in and out extremely fast and my service adviser Bill was very friendly and had great customer service.
Great experience! Found car online, my husband went to test drive it, liked it, dealer worked with him to get it to a price we were comfortable with. We had a change in our plans and decided to pick it up that night instead of later in the week as previously arranged. They were very friendly and accommodating. We had to travel an hour to get there and when we got there the paper work was all ready to go. Didn't make us wait.
Jake Levine was our sales person and he was nothing short of AMAZING!!!! From the minute we arrived to the dealership (which was 6:30pm on a Friday) to the minute we left (9:30pm) we never felt rushed or like we were keeping him there after hours. He was extremely courteous, knowledgeable, personable & fun. I was unsure of what I wanted to buy but in no-time I was seeing the car I ended up buying just after telling him what we were looking for. I am truly amazed by the service we received from him & Jon in Finanace. I still am blown away that I walked into a dealership not sure of what I was going to get, traded 2 cars, set up financing, paperwork complete & out the door in 3 hours. That has NEVER happened before. I even went back the next morning to bring our 2nd car we were trading in and he answered a few questions and showed us some things inside the care; rather than blow us off because he already sold us a car. He even offered up his cell that I can text him with questions. I have NEVER had this amazing service anywhere else. Give him a big raise because he totally deserves it. Thank you!!!!
Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
He is the best and nicest guy for any of your car needs. He takes the time to answer even the dumbest questions - and believe me ......I've had lots !! I would recommend anybody to him in the future, and will keep doing business with him as long as he will have me do so. 👍👍
At a recent visit to A and T Chevy we were waited on by David. We found him to be a polite and knowledgeable young man. Our buying experience went well into the evening, test driving more then just one car. David never lost patience with us and our incessant questions, even when I know that we had interrupted his dinner and we were all growing weary. His level of professionalism never wavered. There was not a question that he could not answer, and I see a bright future for him in the automotive industry!
Ryan, our salesperson, was very knowledgeable and easy to work with. The entire staff was very professional and made the car buying experience very enjoyable.
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