My wife and I were greeted as soon as we walked in the door. We asked to see Steve Morrison who we have dealt with in the past. We informed Steve that we were looking to buy a 2019 Cadillac XTS. We discussed with him the color and the options that we wanted. He attempted to locate a car matching what we wanted but was unable to locate one in the area. We wound up ordering one from the factory. We took possession of the car 11/30. The color actually looked better on the car in person. Needless to say we are more than happy with the service at Lima Auto Mall
Our experience at The Lima Auto Mall was GREAT!!!!!!
by maparex from DealerRater.com
December 4, 2018
For not working there too long Destiny Askins was very thorough in explaining everything about our new Equinox, and helped my understanding of all of the instruments. My wife and I were very pleased with Destiny and Ryan Swaney. You all have a very Merry Christmas and a very Happy New Year, I am sure we will with our new used car. Thank you very much, Janice and Daniel Rex
I recently had my Trailblazer in for some expensive maintenance repairs. Dave Conrad was very kind in getting my vehicle in quickly and explaining in terms I could understand what needed to be done. I would recommend your service department and Dave Conrad highly.
I drove around several dealerships looking for a chevy equinox. Came to Taylor Kia and saw a 2012, Brett Longstaff made me a better deal on a 2016. Car is great, buying process was smooth and easy. Ed did the paperwork and was nice.
Gene Siefkert was such a great help to me. I was looking for a used suv. I gave gene some ideas and we texted for few days. I couldn???t make it to the dealership. When I arrgived gene went above and beyond to help me purchase the right suv for me. He listened to my concerns and helped finalize all the paperwork. Gene answered my guestions and explained certain features. My family has used Tom Ahl Dealership for many years. This dealership treats you like family. They are knowledgeable and understanding. I always recommend them. Maggie Farler was extremely helpful with all the financial and coverage paperwork. She had my best interest at heart.
They are excellent. I did have the issue start back up a week later. It is a computer type issue so hopefully they will be able to get it fixed. They always keep me posted on anything they run into and my car is always ready when I arrive to pick it up.
LaRiche is the only place I will buy vehicles. Brett made his first saw to me 5 vehicles ago and I will continue to go back to him. He works to get what is best for the customer and took the extra time to make sure myChevrolet app was working before I left. Oh and did I mention he was able to find the vehicle I wanted in under a week and it was the last one in the tristate area! Tom also was able to make my payment under what I wanted and get me a better extended warranty. These guys did the extra work to get me in a new car to start 2018!! Always will go to LaRiche!
My Car buying experience was great. Miguel was my salesperson. I was greeted at the door explained what I was looking for and within a few hours I was driving away happy with my new vehicle.
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