Needed to purchase a newer used car for my daughter. We had a very good purchase experience with our sales person Jason and the rest of the staff. No pressure and the pricing is below KBB. Hertz Car Sales in Crystal Lake is a new found gem for me. They will now be considered for any future car needs.
I was help by Mike, he was very professional and helpful, he makes me feel that I was in a good hands ( Not like the other company) and like a good neighbor he was there for me. I appreciated what Mike did for me to fix the problem on my car. Thank you so much Mike!
Luciano is a person very dedicated to his work, is attentive, listens to your needs, answers all your questions, gives you options, the most important thing for him is that you leave happy with what you buy.
Just picked up a new 2019 Chevy Equinox from the only salesman that gets my business (Tony Volturo)! I've lost count on the number of Vehicles I've purchased from Tony but the process is always a breeze and I'm in and out with the best possible deal every time so I will be a customer for life!
Came in to lease a 2017 Cruze. I had been in 2 years prior and had a great experience. This time was no different. They offered a hassle free experience. They were also fair with pricing. Looking forward to having my vehicles serviced and my next lease in a few years. Thanks to all for a wonderful leasing experience.
I absolutely LOVE my new 2018 Chevy Malibu. Dmitri Kostyuk and Rolando Deluna were awesome!! I had a 2016 Malibu that I had WON as part of the NWI Times & Chevy Dealers contest. I was devastated when a young girl plowed into my car while my 18 year old daughter was driving it. (Her and her friends came out with only minor scratches - best car ever in safety features!!) I didn't want to have to replace it and end up having to put additional dollars towards it over what the insurance settlement provided. I found a 2018 demo that allowed me to purchase this car dollar for dollar from insurance money. I looked at other vehicles in my price range and nothing compared to this. This is my third Malibu, and I love it! Thank you Demtri and Rolando! I came from Griffith to get this car and it was worth the drive !
From the moment I walked into mike Anderson Chevy, to the moment the Chevrolet trax keys were put in my hand, I felt comfortable & at ease. Wally was thoroughly knowledgeable, & answered all of my numerous vehicle questions. He was also very patient, allowing me to test drive 2 different types of suv’s & compare, as I have issues with my visibility when I’m driving, due to my height. Also, the sales manager Huz was very friendly & answered all of my questions regarding leasing vs financing. He listened to my needs & helped me make the best decision for me & my lifestyle. After a week with my new Trax, I am completely satisfied with my purchase, & I will definitely recommend Mike Anderson Chevrolet to all of my friends & family. It was a wonderful experience.
when asked to inspected passager side loose air spoiler, later response: something heavy hit it, go see a body shop about the clip. 1, there was no dent on the spoiler therefore, nothing heavy could have hit it 2. no discussion just go to a body shop- which was rather rude.
WHAT - now a review title - what's with this site? It's a REVIEW of a specific dealer!!!! Also, there needs to be a third option for your "recommend this dealer" because right now, it's a maybe which is why it's going to be answered as NO. Why do you need to know where I live? Suggest adding an area instead.
Robert Hamilton was the one that helped me and my husband out with the whole process, he was very helped and ver knowleable as well. I appreciate him not being pushy as most sales representatives are. He was overall awesome, very easy to talk to as well. Purchased my first Chevy Equinox thanks to him.
When I walked into the dealer, Paul was the first person to welcome me and he was so nice, not aggressive at all and soft spoken. Normally you get over the top aggressive salesman that make you feel so uncomfortable when you are car shopping but he was the total opposite and I was so pleased to work with him. The whole process was wonderful and I will definitely return to him for future purchases.
I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
I worked with With Emily back in August to replace my truck, she was great. This week my mom needed to replace her car. Since I had such a good experience working with Emily I went back to work with her again. She was great, she helped us find a 2017 with low mileage that was a good fit for what my mom was looking for. If your in the market for a new car or truck check out Chevrolet of Naperville and work with Emily.
Very respectful and polite customer service. They helped me in the process of buying my first car after graduating from university.
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