For the most part, this dealership is not bad and are legitimate. I could be picky about certain things with my car purchases and the years I’ve been with them, however at the end of the day, they always take care of me as a valued customer and I appreciate the service.
My previous review of Phillips Chevrolet was not a good one, I was new to this rating app and didn't realize that I had only given them one star. BUT THAT WAS DEFINITELY A MISTAKE!!! As a matter of fact, I'm driving a car that I purchased from them earlier this year (Chevy Malibu) and I do plan to go back in February for another car. They are absolutely THE dealership I would send my family and friends to buy a car! Please visit them soon for all of your car buying needs!
I would highly recommend Eric Pickett and Donna Lee for sales if you're looking for a Chevy or any other used vehicle. Eric is not pushy, has a calm demeanor, & has great product knowledge. If you have questions about how to operate your vehicle, he will find the answers. Soooo helpful, & truly appreciated. Donna has a great personality as well as great product knowledge as well. One thing that stood out about her is that she truly cares and will be there for you in each step of the process from beginning to end. That???s real dedication! I would also like to mention that it was a pleasure working with Henry King and Robert Noer. Great personalities and god people overall. Everyone is like a family there. I dislike the car buying process ...but all of these individuals just made it easy. I also appreciated James Major and Mr. King caring about what it would take to make me feel completely satisfied. They all did an amazing job!! Felicia Sims
Staff (Philip) was extremely helpful. I went in not expecting much, but left feeling as if they understood what I was looking for and how much I was willing to spend. Their financing was quick and there were no strong-arm tactics which I very much appreciated!
Buying a vehicle doesn't have to be filled with stress and high pressure sales. I Purchased a 2018 Chevy Malibu LS from Donna Lee. I couldn't be more pleased with her professionalism and knowledge of every financial process and detail of this job !! Her attention to detail and outstanding service made me trust this whole process. I highly recommend asking for Donna Lee a real professional to trust with having your back; she never left the deal even after the sale was complete until she answered and walked me through every step of set-up "even installed my plates". Outstanding service thank you!!
Great service and a friendly environment and st...
by D.Smith from Chicago IL
November 28, 2018
I had a great experience with Kenneth Barnes as my dealer. He was very knowledgeable and patient in the process of me getting the car I wanted. Definitely ask for him when you go to Webb Chevrolet in Oak Lawn. I was there for 5 hrs and he didn't complain or disappear on me, which let's me know he was dedicated to helping find the best option for me. Thanks again Kenneth!
I just bought my 2nd vehicle at this location thanks to Miguel. 1st vehicle was the Chevy Spark Oct 2013. I have received so many compliments for this car from strangers. July 2018 I bought my second vehicle an amazing Chevy Silver ado 1500. Miguel worked with my budget and my credit issues, to get me in the right vehicle. Formally owned a pick up truck this new truck is not foreign to me. We worked together to get the right vehicle that fits my needs. Miguel thanks again for your help!
went to webb chevrolet looking for a new suv from the moment we got there the service was great jesus castellanos did a great job showing us diffrent types of suv he did an awesome job i highly recommend you to ask for him if you looking for a specific vehicle he did a great job we came out driving a brand new 2018 chevy equinox.
I brought a new car in February. The salesperson was nice. I have been calling finance since early March regarding my plates and stickers. I have left my name and number and, I have called over and over and over again. THEY DO NOT RETURN CALLS ! I didn't buy additional warranties and insurances so I guess I don't deserve their time. I will never use or recommend this dealership to anyone.
I love the service! Me and my family are extremely happ with our new vehicle! I will most definitely have other people two shop with Kia
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