Most stylish car I've owned.
January 3, 2019
If you want a dealership and team of people that will exceed your expectations, please go to RICK HENDRICK'S CITY CHEVROLET and ask for Paul Dietricks. I began my search for the perfect replacement for my 2007 Maxima of which I am the original owner. I had appointments and dealt with several dealerships in the Charlotte area and was deeply disappointed. The salesmen at the other dealerships were inexperienced, lied to me and made my buying experience stressful. While shopping in Target telling someone about my experiences, a gentleman suggested I go to Hendricks City Chevrolet and shared the success he had purchasing a vehicle with them. I was skeptical, but I decided to give it one last shot and I’m glad I did! At City Chevrolet, I was first met by salesman, Paul Deitricks. I was instantly impressed with Paul’s knowledge and follow-through. Then I discovered their fabulous finance team. Due to their expertise and dedication, especially Allen Floresca, I was able to get approved for the most stylish and sleek (inside and out) Chevy Malibu. I mean, these guys went above and beyond working numbers, dealing with finance companies for the most reasonable rates/approval and meeting my every need and desire in a new car. The Malibu that Paul helped me select has EVERYTHING that I wanted and so much more! None of the other dealerships came close to the exemplary service I experienced at City Chevrolet. Brent Bell did an excellent job of explaining all the extended warranty options, and the signing of all the documents was easy with the latest Docusign technology. While at City Chevrolet, I didn’t meet an employee that I didn’t like. Everyone was pleasant and respectful. In other words, in case you didn’t already know it, all of your employees deserve five stars! It’s situations like this that go a long way towards retaining customer loyalty. With the type of customer care I have experienced at City Chevrolet, not only will all my new replacements henceforth be purchased through City Chevrolet, but more than a few strong recommendations to friends, family and associates will be made. Once again, my appreciation to Paul Deitricks, Allen Floresca, and Brent Bell for your superior attitudes and outstanding customer support. You treated me like a family member. I’m “ridin” in style and you really made the experience smooth and easy for me. I am a very happy owner of a 2018 Pepperdust Metallic Chevrolet Malibu! Thanks so much!