We called Fil & he went above n beyond on helping us with all our questions & was so accommodating. He made our purchase a very pleasurable experience. We will highly recommend Fil to other friends n family members looking to buy a vehicle. Sincerely Teresa Lasco
Hassle free doesn't even begin to describe my experience...
by Tstouffer from DealerRater.com
November 21, 2018
This is the 2nd time I've come to Lou Bachrodt after accidents that totalled the cars I was driving. The first time was so easy and such a relief, it seemed like a no-brainer to go back under similar circumstances. I was instantly reminded why I loved them so much the last time. The salesman, Prosper, greeted me, offered me a seat and something to drink. He asked what I was looking for, took some information, and within 30 minutes we were doing a test drive. The whole process took less than a few hours. Even in the waiting, I heard service people and other sales people genuinely working to provide excellent customer service. 5 star establishment, 5 star employees.
There's no dealer I would take my Terrain for service other than Harvard Chevy. They are simply the best overall service and dealer I've ever found.
Thank you for excellent service and professionalism.
Bocker always does a great job! The service dept is friendly and professional. Love that they vacuum the interior after an oil change. I've purchased several cars there, and have all service work done there. I trust them to do good work at a reasonable cost.
Dekalb Sycamore Chevrolet Buick GMC. My wife and I have purchased multiple vehicles from the dealership and always use them for service on our vehicles. Our experiences have been great from sale to service, and dealing with the staff, management and the owner is a pleasure. They are the absolute best, hands down!!!
I have bought and serviced many many vehicles in my life. Never have I been more impressed with a dealership. Everyone from the salesman to the cashier to the guy who washes cars after service is professional, kind and communicative.
Great service and great people. The rep was great about showing all the features of the automobile. The financing was quick and easy! You will love doing business here!
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