The service department has always been very knowledgeable and helpful. I have had my car serviced the whole time I have had the car. UNTIL...……..I was told that my car needed brake pads, front and back, and the rotors turned. The quote was $500.00. I found a brake and alignment specialist who will do it for $235.00, therefore I feel that your prices are very high.
Everyone was nice. Great customer service. Only thing I didn't like was that I had def fluid apparently spilled over when it was added and wasn't cleaned up. Was all over the battery and cables and on things around the fill cap
My husband and I were shopping for a new truck for him. When we arrived at Burns Chevy it had a positive feel. The staff was friendly and very helpful. Jason was even gracious enough to come out in the rain and help is. Scott was very knowledgeable and upfront. Scott and Jason made our truck buying experience painless and stress free. I highly recommend going to burns if you looking for a new vehicle and check Scott and Jason out. Burns has an awesome team!! We love our new 2018 Chevy Silverado!
GORDON MCEACHIN IS AN AWSOME SALES PERSON. I CAME TO HIM WITH PROBLEMS THAT I DIDNT THINK THAT HE WOULD BE ABLE TO HELP ME WITH AND HE JUST......DID! NO PRESSURES... NO JUDGEMENTS... JUST TOTAL AWESOMNESS! ALSO DELT WITH DALE WARD. HE IS THE SAME WAY! NO PRESSURES. NO JUDGEMENTS... HE EVEN HELPED ME PICK THE CAR THAT WAS BEST FOR ME! 😀 I WOULD ABSOLUTELY RECOMMEND THIS DEALERSHIP AND THESE TWO AWSOME PEOPLE! THEY ARE FANTASTIC!
I recently traded with these guys for a new Jeep Grand Cherokee, but prior to that I've serviced with them for years on my previous vehicle, a Ram 1500 Quad Cab. The service department is great. They keep me posted on what it needs and what its gonna need. Their prices are more than fair, and they stand behind their work!
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