Pete is an exceptional salesman. We told him what we were looking for and he provided many options for us choose from. He checked the local lot for options and reviewed the Kunes system of vehicles to provide us a wider selection of vehicles. He continually made sure that we understood our options and that we were very happy with our selection of a 2018 Ford Escape! Pete was sensitive to our vehicle needs. He listened and provided us with plenty of options to choose from.
I found the car I was interested in online & was able to communicate easily with the Kunes sales person through email. I didn't get any suprises in person & it was exactly as seen online. Easy to work with and a nice day in the country for us...so it was worth the drive.
Had a great experience finding this car for my son Eric. Brandon was able to get the car from another Kunes location and brought to our local Kunes in Mt. Carroll the same day. My salesman Peter was professioanal and courteous. Nice experience!!
Would recommend dealing with this dealership. The whole staff is very accommodating and willing to help with any question(s) you may have.If you have questions after driving your purchase home, they are more than willing to take your call and help you work through the problem you called about.
Bought a GMC Terrain a few years ago from Adam Chapman and had amazing business w him and decided to trade that in and get something a little bigger and told him what I wanted n was looking for and he made it happen smoothly and I am so pleased with what he made happen!! I will b back eventually someday when I decide to trade again and work with Adam again !!! Best salesman I couldn’t aseked for!! Thank you again!!! I’m very very happy w my purchase and will b sending people his way!
My contact was to inquire about a vehicle listed thru cars .com Sales person Sally was patient and courteous.She took time to answer questions. Unfortunatly her employer did not have the vehicle in their inventory that I would purchase. She offered to try to locate one for me. But I decided to persue another one on my own to make things less complicated. I do think I will contact in future and tell others of the dealership because I have the impression the expierance would be pleasant. I have dealt with some dealers were pushy and impolite, and every chance I get I let people know. I talk to alot of people and work around the public. One locally in particular locally. Talked to owner and still do not know how a person like that sells vehicles.
sincerely K cook
We bought an older vehicle that had substantial issues in the first year. Since Majeski had a great reputation until then, I brought the issue to the Sterling store management and then to Greg, who was surprisingly concerned and sympathetic for a large business owner. I won't put him on the spot with specifics. I will say he made a correction for us, apparently just because he wanted to, as he didn't have any legal obligation to do so. I was ready to write them off because their claim of quality vehicles seemed to overpromise. In the end, our experience is that Majeski has good customer service and good vehicles and even when a dud slips through the system, they aren't just going to leave you hanging. To me, THIS is why you pay retail price instead of buying from a stranger off the internet.
Great experience. They were very professional & courteous to me at Sterling Chevrolet. My repairs were all explained to me before the work was done. They finished the work on time. Jeff, Julie, & Walt were great people. I recommend their work & service to everyone.
Dan Vereide was really great in helping me purchase my car. January 19th 2018 he was very professional, patient and honest. Stayed late to make sure everything was taken care of. He worked really hard to make sure it was the vehicle I wanted,i highly recommend him! A very well understanding salesman and did not push me to buy.I will recommend him to many family friends my husband was also impressed by his honesty and patience great to have car dealers still around who do not try to swindle you. awesome job!!!
In general, I hate buying/replacing cars. I have to say that the experience with Gary and the Vaessen Brothers dealership was the best experience we ever had. We drove all the way from St. Louis and it was worth every mile. Great price, great trade in value, had all the paperwork ready to go before we arrived, no wait, very courteous, honest and genuine people. We will be back.
This dealership, especially Rocky, is very responsive to Internet requests. While I did not end up buying the vehicle from them, Rocky was very helpful, even going out and taking pictures of the truck, driving it, and giving me some information on the mechanical condition of the truck. I did not end up purchasing the vehicle based primarily on the distance from home but I would recommend contacting them if you are interested in something on their lot.
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