I recently purchased a 2018 Diesel Chevrolet Equinox from Parkway Chevrolet. My salesman, Brandon Sinegal, was excellent in providing me all the information I needed to make the process go smoothly and be a pleasurable experience. The professionalism of this dealership from start to finish was awesome.
Our second truck in 2 years from Parkway, new to this year was their slogan 90 minutes or less. I came in with my 2016 1/2 ton LTZ trade in at 7:30pm on Saturday and was in our new 2500 Duramax getting an ice cream cone at Dairy Queen before 9pm. We got fair value for the trade in, an excellent percentage rate, and a amazing deal on the new truck. Would definitely recommend Jeremy (sales) and Spencer (Finance) to anyone looking.
Overall service was great. However your loaner car policies need to be reevaluated. They are so not customer friendly, sufficient, or convenient. I struggle to understand how I can notify you 24 hours in advance if my car breaks down umexpectantly.
The unity of the managers and staff is excellent I needed extra help with my car and Richard and David the managers explained in detail what needed to be done. Joan in the Service Dept. did an excellent job in getting my car repaired. Thank you Thank you. Thank you. Mamastrong
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great buying experience, not high pressure, upfront about the costs, willing to explain, Jason F was friendly and patient. He followed up several times to make sure everything was okay and if I had any questions.
Have been here many times
Just not happy with the adviser this time:
. He did not even greet the customer
. I showed him the coupon 10% off any service received from my e-mail, but it was ignored / not included in the statement ? Paid the whole amount in the bill !
Next time book the service, if his name showed as adviser, I will cancel the appointment & then make another one
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