I was notified of a recall on my truck, notice was very bright orange postcard type. could not miss this notice, made my appointment for the next day. bright orange card is a great idea could not miss it in the other mail. arrived for my appointment, paper work complete, have a seat, should be finished within the hour. corrective action completed within the hour, vehicle washed drove out one happy camper. great customer service
I never take my car anywhere but Pat O'brien Vermilion. This is where I purchase and service my cars. As far as I' concerned, they are the best and even though it is a bit of a drive for me, I just wouldn't go anywhere else.
Everyone went out of their way for us--Ali, Storm, Joe, and Mark. All were extremely polite, low pressure and very accomodating. We had a couple hiccups along the way, but overall, we were impressed with the dealership. The service department is the cleanest I've ever seen!
The purchase was easy, well explained, and we drove away very happy customers after visiting many dealership the same day. Ali, our salesman, was, and continues to be a wonderful advisor. They have the best customer service department. We are always treated as if we are the only ones in need. Clean, comfortable waiting area, and we never wait long. This is the only dealership we plan on using from this point forward.
Much thanks to all who work at Pat O'Brien in Vermilion.
Larry and Kim
by william j scully,jr. from lyndhurst, Ohio 44124
November 27, 2018
Performed service quickly and correctly..service people were very friendly and informative. Also appreciated the car wash...thank You!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.