Was a Great buying experience. Sales Associate was well informed about he product he was selling. Especially since he was 19 yrs old and it was only this second week in the position. He did a very good job at not being pushy and sold his product. Also the over all dealer (Apple Valley Chev/Toyota) seem very well organized and was very friendly. I felt like I had control of the buying experience, I have been at other dealers in the past that make you feel like you have no control even though you are the consumer. I would buy another car from this Dealer and most likely will in the future.
What other dealer literally walks you through the facility and shows you where all the service takes place and how to make your "free" service appts( 2yr worth of free main, from Toyota). I was really impressed because they made you feel like they really wanted you to come back. they did not want to just sell you a vehicle and get you on your way..
The Financing was also a breezy...I wanted to use my credit union and they were all for that ..filled out all the paper work and they let me take the car that evening on a promissory note. Wow what other dealer lets you do that??? Brought them the check he next day and the deal was done.
Thanks Apply Valley Chev/Toyota
My buying experience at Apple Valley Toyota.......
by Thomas Calamia from Inwood, WV
November 2, 2018
Jason made my car buying experience very easy. Buying a new car is stressful, but its something you have to do. All went smooth and I was out the door in my escargot in a few hours. I would recommend Apple Valley Toyota to my friends.
I had a very good experience with my salesperson, Erik. He was attentive, not pushy, and seemed to have my best interests at heart. I do wish everyone there was as responsive as he was, and answered my questions when I asked them (the finance manager we were using and Erik were off on the same day, and we couldn’t get anyone to return our calls). We did buy a car here, so overall a good experience. On a side note, the service department needs some work, as they are grossly understaffed and made me feel like I should go somewhere else to get our other car serviced.
Lauren Miller was AWESOME as my Salesperson! She genuinely cared about my comfort level & my trust issues. The Sales Mgr., Justin was very knowledgeable and answered all my mechanical technology questions. I put them both through lots of hoops and they never showed anything but patience...I left relaxed and confident in their dealership and content driving my new certified car. Thank you for No Pressure!
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