The customer service with Tirk was great. I came in just to get an idea of what I wanted. He was not pushy in any way. He just answered my questions and allowed me to test the cars I was interested in. The buying process was simple and not stressful.
Shopping for cars is not my favorite thing to do. In fact, I would rather go to the dentist. In spite of this we had a great shopping experience with Chris Wenzler. He was professional, respectful and made the process truly enjoyable. Highly recommended!!!
Best buying experience of my life, period!!! Internet sales rep Casey Lindsey and sales manager Jason Russell were extremely professional, friendly and made me feel like family the second I stepped foot on the lot. Their price on the vehicle I wanted was already 800 dollars under KBB fair value and they even worked with me to get me lower! That's unreal considering they were already under KBB's fair price. I shopped around and researched market pricing on the vehicle I wanted for 2 months and was meet with disappointment from 6 other dealers. Needless to say we closed the deal in about a half hour, that's including the test drive!!!!!!
I would give 6 starts to this dealership if I could. You can shop around if you want, but Hondru will be your last stop for your next vehicle. I can't thank Casey and Jason enough for all they did to get me in my new vehicle!!!!!!!!! I love the vehicle and everything about my buying experience at Hondru. Other dealers should take notes, this is how it's done.....
Service personnel, Jesse is very professional and honest with his customers. He makes sure that he can keep cost down if he can too and provide his customers with safe efficient and reasonable service on our vehicle.
After a wasted ,frustrating day at another jeep dealer I decided to go to hondru even though it was farther away. Good thing I did. The salesman, Matt, was able to answer my questions about financing and special programs with ease. The dealerships discount was not only better than my first place but I was offered more for my trade and got an excellent finance rate.
I'm driving my 4th new Ford Escape purchased in the last 12 years, and all four Ford Escapes have been purchased through sales rep Dan Behmer. Dan's customer service skills are outstanding, and when I return to Whitmoyer Auto Group for my next Ford Escape, it will be because of the amazing service I receive from this dealership and especially, Dan Behmer.
Complete honesty of service person in dealing with the items serviced. While having made an appointment for oil change and tire rotation, several other things were noted in the 29 point check. All items were addressed while I waited.
Love the personality of the reps and they are always eager to help! They don't push you into buying more than your original budget and won't bother you about it! They also will let u browse the lot on you own, and all there cars are unlocked! I absolutely love there transfer program where they will transfer vehicles to your local stores without an obligation, and many transfers are free! Only complaint about Carmax is that I feel the cars are a bit overpriced, but it's worth it in the end for there customer service!
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