Erik Brown was very knowledgeable, friendly, and personable. He showed us what we first asked about but he listened to our comments / wants and showed us a vehicle that fit us and we ultimately purchased. He showed us the different features of the vehicle and assisted us in setting up items we weren't familiar with. Gary(used car sales) and Dan (financing) were also extremely helpful & friendly. Gary worked with us to come to terms we were satisfied with and Dan provided options (one that I chose) to provide better future service. The only reason I didn't rate the Buying Process as excellent was because your computer system was up & down and it took 2.5 hours to get the paperwork completed.
We were on our way to Florida when our cars transmission started giving us trouble. We stopped at auto zone and they referred us to your Chevy dealership. It was on a Saturday so we left our car and was contacted Monday morning by your repair shop. Everything was taken care of and we picked up our car the following Saturday. Excellent customer service!!
Came from Knoxville TN to purchase truck I saw on cars.com my salesman was Sam Hughes and he was very helpful in getting everything set up so when we came to pick the truck up everything was ready and he even took care of getting the windows tinted for me. Would definitely purchase from them again.
Had a very good experience. The staff was very friendly. Jerry Jones was my salesman and he was very nice, he knew his job. He explained every thing very well. He showed me cars that he thought I might like and gave me the time to decide which vehicle I wanted to purchase. He was not a pushy salesman. I would recommend him as a very good salesman. He answered all of my questions very well. He did not try to sale me a car that I wasn't looking at. He was very informed about the cars he showed me. So if you are looking for a new or used car I would recommend Lynn Layton FORD in Decatur, Alabama. And would recommend Jerry Jones as your salesman. Thank you very much for your help.
My experience at Bramlett was awesome. I was told by a friend to ask for a certain salesman Hardin Namie. He was so helpful and really took the time to explain how things worked in my new car, which I appreciated so much. Hardin you earned this salewith your knowledge and patience, you get an A++. Thanks for all your help. I love my car! If you want a great deal go to Bramlett and ask for Hardin Namie.
My family has bought from Greg and River City since before I could drive .(I will soon be 37). We bought a truck from Greg in December and he went above and beyond to meet our needs in order to help us buy a truck. Friendly staff and timely buying process. Great overall family business. We will be back in the future!!!
Joe Johnson went above and beyond the call of duty.
by Gooseyloosey from DealerRater.com
December 3, 2018
I absolutely love the vehicle I purchased from Landers McLarty with the help of Joe Johnson. He went above and beyond the call of duty to make sure that I was happy and that I had a great experience at this dealership. I really appreciate everything Joe did and all the help he gave and provided to me.
This is the second time I purchased a vehicle from this dealership. I am now a loyal Altima owner. DJ made this experience smooth and very pleasant. Gone is the hard sell and in its place is a respect for the customer and a sincere effort to find the customer exactly what they are looking for. I came in knowing exactly what I was looking for and DJ was able to provide me with reasonable options and an extensive knowledge of the product line. He was diligent and went out of his way to ensure we had a satisfying purchase experience. Sylvester in Finance was terrific as well - pleasant and ensured that we got the best financing option available to him.
Drove almost 2hrs to see a truck. Truck was ok but dealership was unwilling to negotiate price ANY! Told us it was already priced low though the first salesperson we spoke to upon arrival had told us they had "wiggle room because it was priced at the top". We weren't asking much just meeting us half way for add ons we'd have to do. Funny enough the next day we got emailed and they were ready to deal. No thanks!
Bubba Stockton was courteous, friendly and very helpful in getting me acquainted with this vehicle. I had met him in the past, but had never gotten acquainted with him. His knowledge and helpfulness were evident, as well as his concern for customer satisfaction.
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