I recently found myself in need of a new car (deer season has been rough in our area this year). After doing some online research, I decided I wanted to check out some KIAs and after visiting KIAs website I was quickly contacted by Sherwood KIA's Nelson Fields. In short order, I was test driving a Niro. Nelson was extremely helpful and knowledgeable, and once I decided on what I wanted, he quickly had me behind the wheel of my new car.
Good pleasant experience, salesman name was Noah good guy to deal with ,Vicki ,internet sales manager was great to deal with ,only issue was the finance guy who was nice at first, but when I said I was not getting any extra warranty with my purchase, he hurried up and got me out of there almost closed the door on me he is lucky I'm not like I used to be.
Traveling thru the area and 150 miles from my destination (so no prior relationship) and needed help with a Chevrolet diesel deceleration! Called ahead and was told to come on in! The tech and service manager stayed over an hour past closing to help me. I was already bracing myself that I would have to leave the truck and come back. Was fortunate to have family an hour and a half away that came to my rescue just in case. Repairs made! It would be worth buying from them just for the superior customer service in the service dept! So grateful!
My husband and I bought a 2016 Toyota Prius from Smiley earlier this year. We couldn't be happier. Car buying is not something I enjoy, but she made experience low stress and very smooth. We will definitely be back.
Got us in on time and out ahead of time. Good all around service.
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