I was impressed from the time I called to ask about the navigator . The vehicle was as described. I was really bummed that I could not buy it. Everything was exactly what I wanted but I just could not do the light interior color. The facility was small n clean (love the office dog). Parking was tight but they do well to accommodate customers.
Hertz had a great selection of SUV vehicles which we were looking for. Kevin helped us check out the right vehicles and gave us sound advice as we evaluated each one. He even got a tape measure so we could measure haul space! And after all that, the price was right! Thanks Kevin.
We were in the market for a slightly used crossover/suv type of vehicle, and stopped by Underriner to check their inventory. We had test drove numerous vehicles at several dealerships in town, and found a certified CR-V at Underriner that fit our budget and met our list of requirements. Joe Scheffelman showed us the vehicle, and never once pressured us into buying. After sleeping on it, we decided to go back in and try and make a deal, and Joe was very helpful throughout the whole process. We ended up with a great vehicle.
The great treatment by the staff members, including the driver who brought my car to me and Jeff Schaff who drove me back to work... this is the extra special treatment of Home Town that money can't buy. Thanks so much.
I had the pleasure of working with Brandon Cowen at Courtesy Motors for a used Ford Edge that I had found on-line and from the very start he was very helpful, courteous, and professional. Not only did he make me feel very comfortable in buying a car that I had only seen on-line but he met me in Missoula as I drove from Spokane so I could pick it up. He is outstanding in customer service and I wouldn't hesitate to deal with him or the dealership again. I have even referred family from Wyoming to him. I'm slow in the acknowledgement but very grateful to have had the pleasure of working with Brandon. The SUV was everything he promised and more. Thank you Brandon!!!!
Having broke down on our way home to California, they were quick to respond and got us on our way within hours of having the car towed to the dealership. Very courteous and professional! Makes me wish they were located closer to our home in California!
We went in to buy a new SS Camaro for my wife. Luckily we got Tim Starkey for our salesman. He showed us the car we wanted and described the features I wasn't aware of. No pressure or games from Tim.
We danced a little working on the price I wanted and we got within $500 of the number my wife and I discussed ahead of time.
Once we got to the buying part, the part we all hate, Tim walked is through and made sure we understood the process and that there was no hidden fees and no gotchas in the end.
If you're looking for a car, City is a good place. If you buy a car, ask for Tim Starkey!
Everything was great with this trip especially the "you're not just a number" treatment! They didn't get it washed (which I wasn't even expecting) before I was there to pick it up so they gave me a car wash voucher to make up for it!
Tony and Blake was very easy to work with,the deal I received on the truck I purchased was a no haggle process everything I requested they bent over backwards to accomodate my request they gave me more of a trade value than anyone in my home town or other dealership I visited I have been looking for a truck for awhile I saw there web site and I checked out the description of a truck I was looking for it had low miles for the year.It took me awhile to make up my mind to purchase I thought to myself what a great deal I couldn't fine a deal anywhere else around like I am getting I text Tony the salesman and told him I wanted it I researched some recalls on it he put it in there shop and they completed all the recalls on it and replaced the drive line and a u joint in the front suspension caused it had a low and high speed shake Tony did not want me to purchase it with the problems (What honesty) wow and didn't get charged for the repairs.This wouldn't happen at other dealerships they would of charged me for the repairs.I drove about three hours each way to do this deal they even stated they would put me in a hotel for a night or even take the truck home over a weekend WOW and I live in another state one trip to look and test drive back home and then to purchase did all this with a phone call to Blake and text with Tony.Very layed back people they will like I say bend over backwards to make the customer happy.I now think I have true friends in Tony and Blake,and I can also say the service manager was very helpful with the recalls and the repairs and very honest with the condition of the truck and knew the previous owner of the truck said it was a well taken care of unit. I can honestly say without a dought that this is the next dealership you need to check out They have my business now and I am going to tell people about them.
I told this dealership what I wanted in a new/used truck and they notified me when they found one. Made a fair trade and I have the truck I wanted.
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