Service department dose a great job of taking care of our needs and our car as well as customer service Great dealership.Every one is very help full and gets the job done I would recommend them and the dealership to all my friends and neighbors. We have bought three cars from Jeff Drennen's and will buy are fourth car there to when we are ready to buy.Great service
I purchased a used 2015 Ram truck. McHughs only provided one key, and could not make me a second one. I had to go to another dealer the next day to get one made. The truck was almost out of gas when I left the lot. One of the rear signal, brake lights did not work, had to stop at a parts store to fix it. I should have caught all of these before I bought, but guess I assumed some things. Staff was friendly, facilities nice. Indifferent on recommending this dealer.
My husband and I bought a car from Cambridge Used Cars in June, 2015. Car shopping can be a stressful time but the staff made our car buying experience positive and as stress free as possible. My husband and I were very specific about the make and model of the car we were searching for. The staff, specifically Adam Chandler worked with us to make sure our car had everything we were looking for (miles, price point, condition of the car). If you are looking for a used car and want the best shopping experience possible, visit Cambridge Used Cars.
For the most part, I was satisfied with my purchase. However, the spare key to my truck was inadvertently "mailed" to the wrong "individual" and has not yet been returned. I've expressed my concerns pertaining to such with no results over the past three weeks. Timeliness is not a priority. Nor is the fact that the missing (but located) key to my vehicle, is in the possession of a stranger.
First of all it took me a while to know what make and model I wanted and I expressed this. So they would let me know when something new came in and I would say nope that's not the one OR when they found my Equinox I was yes that's the one! The trade in and purchase was done without the normal pressure of many dealerships and when I left with my purchase I felt like I had made a great deal. Been buying vehicles for 40 years and this experience was one of the very best in all those years. The people at this dealership are locals and they really aim to please. I recommend them to all my friends. My husband told them exactly what he wanted for another separate purchase and they found for him the very vehicle he wanted. Again the whole experience was timely, without pressure and we got a great deal.
Found our car here, after looking at other places. No arm twisting like we encountered in other dealerships. Cordial, informative, and let us think . Very good experience. Car needed some maintenance work right away (oil change, brake pads, windsheild wipers) but it is a used car. They were honest and suggested we have it looked at by a mechanic, and in this case suggested we go to a dealer in this brand because it has some unique features.
Salesman Chuck Berry went up and above giving me the best customer service in buying a car, I have ever experienced. If you want a wonderful and fast buying experience please go to Fink's Used Cars and see Chuck or any of their wonderful staff.
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