Finally we have found a place we can go where we feel like we were dealt with completely open and honest during the car buying process. We shopped around and Kasterke is a breath of fresh air compared to others, thanks!
I contacted them about a used car that I saw online, I think it was a 2010 Maxima. I knew going into it and told them my credit would be an issue but you never know. They contacted me and ran my credit the salesman called asked about my trade said maybe not that car but something else and to give him 30 minutes and he would call me back and I never heard back from him, they just dropped me. I hated my not so good credit had to take a inquiry hit but it had to be done. I told him about my credit going into it so a friendly call saying they couldn't make anything work would have been nice. Salesman was ok when I talked to him, not overly friendly though.
Visited several Jeep Dealerships in my area, but was impressed with AutoMax in Shawnee. I had a small issue after I purchased my new Jeep Wrangler and the manager, Courtney Stiles, went above and beyond in making things right. Good customer service goes a long way with me. I'll definitely buy my next vehicle there.
Best place to shop for a vehicle and the customer service was cool. The people there were very nice and friendly. Thanks again!! ¿¿ ¿
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