Both of the salesman that I spoke with Jeff Tyrell and Mike Hodsell were excellent and spent their time making sure that they explained everything well and that I was feeling good about the car before leaving the dealership!
I can’t express it enough, for everyone’s help and attention! They have exceeded all my expectations and went above and beyond to make sure I had EXACTLY what truck I wanted! I truly am impressed with there outgoing and friendliness attitudes! I’d highly recommend their dealership and will be coming back for ALL my future purchases!
Thanks again! 10 ⭐️’a !!
by " GREAT JOB " from Broadalbin, New York
November 3, 2018
Thank you Jeff ,for helping us purchase another great vehicle! you are very helpful and knowledgeable. That's why we are returning customers. you always make sure we are satisfied with our purchase. You go above and beyond and we really appreciate it. You have a great personality and do very well with the customers. I'm sure each and everyone , besides us appreciate that.. I can't say enough to let you know how much were glad you are there for us if ever we need you. Thanks again Jeff T. Chuck and Therese T.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I purchased A used 2014 chevy silverado truck,my contact dealer was Jeremy Ruther .he was very professional ,and a great host.we spent over 5 hours there and every one there was exceptional.when we left we went home with a new to me truck Great job everyone
Great Guy to deal with. He listen to what we needed in a car, and met ALL our needs we left with an "07" Jeep. Which we all love!! I am going to recommend any one looking for a Good, used car stop up and see this gentleman. All around great service, even in the office. His daughter was very nice, answered any questioned we had and works very proficiently. Thank you Sitterly's Auto.!
Had an easy time buying from here. Excellent service. Got what we wanted without feeling pressed to buy. Obviously pricey as it is a business who needs to make money as well - that should be expected from any car dealership; however, very willing to work on prices. Got a nice dependable car to last me much longer than the one we purchased from Fuccillo. They on the other hand scammed us - but thats not what this review is about.
Best experience we have ever had Rickie Clay was very professional . We have purchased many new vehicles this was the best and Rickie took the time to help set our car up . You need more agents like her .
Jeff Tyrrell was great to work with. He answered every question we asked, and helped us locate the truck we wanted. I would definitely recommend anyone to work with Jeff when your looking for a vehicle.
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