We were on our way to gulf shores for vacation from Michigan and our alternator went bad. The staff were so kind and accommodating. The drive to get the part and fixed it in record time so we could be on our way. The allowed us(my husband and I and our to young children to hang out in the lobby as we had no where else to go. Thank you for your kindness and compassion!mi
Only Brakes and oil changes
by PsiTek from Ontario, CA
November 16, 2018
Been driving this car for 5 years now and have only had to change the oil and do the front brakes. (at 50,000 miles). Next to my 2001 Olds Alero (that got me shy of 300,000 miles) this is the best car I have owned.
Rob worked hard to get my payments where i wanted them to be. All the staff was very friendly. The facility is very clean and they always have the best baked fresh cookies out for their customers while they are waiting .
Great car to drive
by Big Dog from Lake Geneva WI
January 11, 2019
It’s a great car, fun to driver very comfortable. I love the sunroof and these power seats are the best I’ve ever had. There is a lot of room for all of my passengers.
The only reason I'm writing this is because Cars.com wanted a review for these guys. . . Be careful what you wish for!
Late one Friday night I was searching Cars.com for an older Chrysler 300C. I wanted specifically a Cool Vanilla white one; this dealer had the only listing on Cars.com inside a 50 mile radius at the time. They are a solid 50 miles from my house so there is no way I'm driving that far for a test drive unless I know for sure it is there and available.
Google says they're open until Noon on Saturday so it is important to communicate early so I can make the hour+ drive for this car, thus I used the Cars.com email feature to contact them and requested they call me to schedule a test drive.
You'd think it's a slam dunk, right? They had that car sold to me already, all they had to do was call the number or reply to the email and if we could have reached a fair deal (and the car was in as good shape as depicted) I'd have driven it home that day.
But they didn't call, and they didn't email, so they did not sell me a car.
You guys get 3 stars: Neutral . If you intend to use cars.com to sell cars, you should be responsive when potential customers use their tools.
Most reliable transportation I own
by Genia from Waynesboro Ga
October 26, 2018
This met all my needs and have lots of legs room . I love my new car. I love the color and it have lots of stuff that I am still learning about it.
Very clean and comfortable facilities for customers to use while our GMC Terrain was serviced. Service rep was very helpful.
by Tmmann from Louisville KY
January 7, 2019
Not great. This car has given me headache after headache. The steering keeps popping. I have trouble with the paint chipping since day 1. The heater had problems within 2 months. Now, at 36,000 miles, the car interior is leaking from the windshield. on a trip the battery for the auto stop did not work after a long trip on the expressway.
My husband and I have purchased all of our vehicles and motorcycles at TNT Auto with the exception of one. With more than one location made it easy. If they didn't have what we wanted, they would find it. Everyone that works at TNT are pleasant and down to earth. They do everything to work with you to find that vehicle and very helpful when it comes to financing and making sure vehicles do not leave the lot with any major issues. Safety is a big part of their business. When it comes to trade-ins, they are very fair. All the dealers have a wonderful personality and make you feel comfortable, not to mention they are up front and don't hide anything. Honesty with this dealership has always been great and gets us in just to say hello. They make you feel welcome. They do check back and make sure that you are happy with what you bought and if you have any problems. They take that extra step to make you feel good about them. Shane and Larry have wonderful personalities and they are at the Boulevard location in Kokomo. I would suggest that if you are in the market for a car, truck, or motorcycle, to go and talk with anyone at TNT and you will be satisfied. I know we are.
Great milage, bad traction & inadquate headlights
by SuzG from saint louis, mo
January 9, 2019
The worst front wheel drive car I've ever had. Lost traction at slow speed just in the rain! Lousy headlights, very difficult to see at night. Comfortable seating, but everyone had difficulty getting out - car sits too low. Paid a lot for it used, but doesn't hold value. Had a lot of recalls. Experienced more repairs than any other car. Large trunk but small opening, so could not fit anything deeper than a small cooler. Test drove the Impala prior to the Malibu - they both make a big clunk, like there is a log rolling around in the back during sudden stops. Would never recommend either car.
All was great except the last few visits Ive been able to smell cigarette smoke while I waited and I leave smelling like it. I deal with the public in my job and at my church and I don't like going back to either smelling like cigarette smoke.
Most reliable car I've owned! Looking forward to m
by Troy777 from Rockford
January 13, 2019
Very reliable and safe for trip on the road. Has a nice body and spacious interior. Looking forward to the many options in has to offer.
Always a great experience with Jeff Martin. Went in to have old truck serviced and ended up with a new truck.
Water leaks into trunk
by Kdo from Chattanooga Tn
December 16, 2018
Mfg nor dealership will take responsibility for mfg default with water leaking into trunk. Constantly sopping water out with towel. Sealant tape is cracking and showing signs of rot. Water builds up arounf extra battery on driver side behind tail light. Nice ride, descent mileage(not good avg 24). Ive had two diagnostics done. One by dealership they waived 125$, another frebbie by auto body shop. Im having to lay in trunk while raining and storming trying to pin point leak. Can hardly wait to get my FORD ranger going and get rid of this black mold collecting vehicle.
Everything went so smooth with Button Dodge! Went somewhere else orginally to buy a vehicle and they werent willing to help. I went to Button and they did everything in their power to help me out and get what I wanted! Jamie Hansen was my salesman and he is awesome! If anyone wants someone that is willing to do anything for you, ask for him! 10/10 recommend Jamie and Button!
Love the car
by SandyLynn from Springfield, MO
November 4, 2018
The Malibu is a very comfortable car to drive, plenty of interior room. Pretty good on gas mileage. I would definitely recommend this car to anyone.
Jarred, gave me and daughter his best. He explained everything very well with clear and concise details, and all questions honestly. I recommend anyone looking for car online through the Tom Wood Automotive Group to contact Jared Riddle for your online car experience. Awesome sale!!
It is what I desired and located
by Lynnlynn from Racine, WI
December 27, 2018
This is the car that I sought out, discovered, and purchased. So far, it has served my needs and I am very satisfied. I will continue driving GM products.
Bought my Challenger back in February and the team found a way to make everything work on the numbers. Mike also took care of my lease turn in and ensured I was satisfied with my new ride. He did not recommend a test drive until we had a deal figured out, which is unusual and appreciated. Thanks!
No more GM
by TJG from NJ
November 30, 2018
Numerous repairs to the hvac system on this car and fighting to get gm to honor the certified warranty has convinced me to buy a different brand in the future. I learned the hard way that GM Certified is just a marketing tool.
Mike did a very good job in providing information to me, but not being pushy. He was accommodating and friendly, which is sometimes difficult to find while car shopping. The bottom line is that he made the process easy, and more importantly enjoyable - which is what purchasing a new car should be. Thanks, Mike.
by KARRY from THORNTON
November 8, 2018
I only gave 4 stars because I would have liked heated seats LOL. I had a Volvo previously and it had a ton of bells and whistles. I didn't need all of that. Something to be said about heated seats though.
We went in to trade wife???s car in for something different. She found a very nice used explorer and also decided to trade my lease in for an 18 Silverado. Our salesman Alex Witham has been so great to work with this is our 2nd time leaving there with 2 vehicles. Gotta be salesman of the year. We love doing business with Alex and Ed Martin
Most comfortable car I love it
by Savanna Ross from Coon Rapids,Minnesota
November 13, 2018
I have never had such a nice car. I’m looking forward to having this car for many years and making lots of trips and having good memories in it.
The customer service that is provided by everyone at Tom Wood Honda is excellent! They go out of their way to make you feel special and also to make sure you are safe.
Most dependable car I have every own.
by Dina from FERNANDINA BEACH
December 24, 2018
This car is comfortable and has lots of room for my grandkids to ride in. I love this car . It is nice looking and rides so smooth with great gas mileage.
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