I did end up buying another vehicle before I actually had a chance to visit Ray Skillman, so I only had phone and e-mail contact, but they were very informative and kept in touch with me.
by Tmmann from Louisville KY
January 7, 2019
Not great. This car has given me headache after headache. The steering keeps popping. I have trouble with the paint chipping since day 1. The heater had problems within 2 months. Now, at 36,000 miles, the car interior is leaking from the windshield. on a trip the battery for the auto stop did not work after a long trip on the expressway.
John Miller's customer service skills are excellent!! He always makes sure my car is serviced correctly and gives me feedback on what services are needed. I'm pleased with his quality of care when my vehicle needs service. Great job John Miller. I always refer my friends and family to use Blossom & ask for John Miller when they do so.
Most dependable car I have every own.
by Dina from FERNANDINA BEACH
December 24, 2018
This car is comfortable and has lots of room for my grandkids to ride in. I love this car . It is nice looking and rides so smooth with great gas mileage.
their was no long wait and they always check our vehicle out to see if it needs any other repairs and they or always pile
Good starter car
by Ari23 from Tomball, Tx
October 18, 2018
Just bought this used 207 Chevy Malibu. Was previously a rental car so it was pretty well maintained. Had 41k miles. My only problems with it is that the autostop engine feature doe not have a disabling mechanism. I do t have the choice to use it or to disable it. And the gas seems to go pretty fast but the tank is pretty small so it makes sense and I life in a big city.
I came into the service center to get my oil changed. Went into the sales office to talk about trading in my 2016 CX-9 with a new one. I had reduced a couple emails and mailers. After speaking with Austin Norman and driving a new 2018 CX-9, I decided to do the trade and purchase the 2018. My experience as always was incredible. This is the third vehicle I have purchased from the West Side Mazda location and will continue to as well as use their service department.
It could be less money
by Ssponseller from Memphis Mo
September 11, 2018
It’s easy driving very reliable owned a 2008 and both are about the same. Outside looks sharp on both vehicles. Would definitely buy again. Very comfortable would be comfortable on a long trip.
Quick, easy, and perfect service.Cannot express how happy I was with my first car buying experience. Ill never go to another place. Sales associate Drew Barker and the rest of the Penske team are top notch.
Best car I've ever bought
by Shelley68 from Jerseyville,Illinois
December 18, 2018
Love it! Very comfortable and drives great! Very good on gas usage. All around great car. I would highly recommend this type car to anyone who asks
Had another outstanding experience at Napleton Hyundai in Carmel. We had more bad experiences with with 2013 Sonata with Dealership in Tenn. My engine was replaced due to a factory defect when driving on vacation. It blow up on the north side of Nashville, TN. They fixed the car with a new engine and then shipped the car back to me and I drove it for a month. But I hit a pot hole and the motor came lose. The dealership in Tennessee, did not re-attach the motor mount. The engine shifted 4 inch up and 6 inches to the right.
Needless to say, there car was in bad shape and had to be towed to Napelton. I called and talked to Chris Peters, he was immediately able to help me and get me a loaner vehicle and start looking into the needed repairs. His Team found other things that were not right with the Vehicle after having the engine replaced at the Hyundai Dealer in Tenn.
After talking with Chris Peters and finding out everything that was not done right on the new engine replacement with the dealer in Tennessee. I was ready to trade in this vehicle and find something else.
I was able to talk to Chris Modory who sold me my car in 2013. First I went to Hyundai Corporate they did not not want to do anything to help their customer.
I went back to Chris Modory. He was able to get his GM Sean McCain involved and helped understand everything that went wrong with my 2013 Sonata. They were about to help me with trading in the 2013 Sonata and giving me an outstanding deal on a 2015 Sonata Sport Turbo. They understood my frustrations and made a bad situation into another great experience. None of the problems were any fault of the good folks at Napleton. This was all from a Hyundai Dealer in Tennessee that did not fix the car to Hyundai Standards. I really appreciate them working with me and going above and beyond to help me get into a different vehicle to my liking.
by KARRY from THORNTON
November 8, 2018
I only gave 4 stars because I would have liked heated seats LOL. I had a Volvo previously and it had a ton of bells and whistles. I didn't need all of that. Something to be said about heated seats though.
We had to get a car due to an accident. Wayne found exactly what we needed! Go see Wayne if you need a new car!
Great milage, bad traction & inadquate headlights
by SuzG from saint louis, mo
January 9, 2019
The worst front wheel drive car I've ever had. Lost traction at slow speed just in the rain! Lousy headlights, very difficult to see at night. Comfortable seating, but everyone had difficulty getting out - car sits too low. Paid a lot for it used, but doesn't hold value. Had a lot of recalls. Experienced more repairs than any other car. Large trunk but small opening, so could not fit anything deeper than a small cooler. Test drove the Impala prior to the Malibu - they both make a big clunk, like there is a log rolling around in the back during sudden stops. Would never recommend either car.
My wife and I were looking for a Silverado 1500 and Hare had the exact one she wanted. Grant did an excellent job from start to finish. My wife and I would definitely do business with Hare Chevy again!
No more GM
by TJG from NJ
November 30, 2018
Numerous repairs to the hvac system on this car and fighting to get gm to honor the certified warranty has convinced me to buy a different brand in the future. I learned the hard way that GM Certified is just a marketing tool.
Chris Howell is a great guy will do what ever is needed for the customer no matter what is by need any detail to your car Chris Howell is your guy
Water leaks into trunk
by Kdo from Chattanooga Tn
December 16, 2018
Mfg nor dealership will take responsibility for mfg default with water leaking into trunk. Constantly sopping water out with towel. Sealant tape is cracking and showing signs of rot. Water builds up arounf extra battery on driver side behind tail light. Nice ride, descent mileage(not good avg 24). Ive had two diagnostics done. One by dealership they waived 125$, another frebbie by auto body shop. Im having to lay in trunk while raining and storming trying to pin point leak. Can hardly wait to get my FORD ranger going and get rid of this black mold collecting vehicle.
I just purchased my 6th car with Hare Chevy. Hare is always able to make the deal work and get the job done where other dealerships fall short. I am always treated with dignity and respect by the staff. Theo Elston is a very knowledgeable and friendly salesperson. I HIGHLY recommend giving Hare a consideration for your next vehicle purchase!
by Candy74 from MI
December 2, 2018
The electronic transmission sucks xxx! Car technically shuts down at stops to conserve fuel. It will roll backwards if you stop on a hill. Electronic stuff going crazy, now when I put it in park a warning ’’ comes up and says ’shift to park’.. Last night we shut the car off, the shift to park warning came up, the lights and the radio wouldn’t shut off and the key fob was in my husbands pocket and when he shut the door it honked like it does when the key is left inside. I’m so glad this xxxxxxis a lease!!! Don’t need to be stuck with the s#i+
I liked everything except the new process for buying a prepaid service package. I liked the former process of receiving the maintenance book at the time that the package was purchased rather than having it mailed a month later.
Malibu is a terrific car, and my new one is my 3rd
by Bob from OKC from Oklahoma City, OK
December 17, 2018
The Malibu continues to be stylish, a beautiful car, and extremely reliable. My new one is my third, and all I have paid for with the prior two are gas and oil changes.
Wayne is a great guy and goes the extra mile to get the deal done. He is a straight shooter and tells you upfront what to expect. I have now been through the sales process with Wayne 6 times (repeat customer), and I do not imagine going to anyone else for my automotive purchases. His assistant Amanda was great to work with. She made me feel like my business was a priority and made my experience 1st class. Thanks again, Wayne and Amanda! M.N.
by eb from toronto,canada
December 15, 2018
the rs models look great why there are no 2 litre turbo engine for the rs Malibu,hopefully there will be very soon,would sell quite well.
Kelly S. at the Noblesville Kahlo was great to work with. HE was patient and understood this was a big decision. Everyone was friendly without being pushy. I will definitely being going back in the future.
by Shayboogi3 from Fort Worth
December 26, 2018
I really like the performance of the car I will love to be able to own this vehicle only if the vehicle was on a lease to own program
We found the vehicle online and all descriptions were exactly as stated and the finance application which they sent us was very simple and we had an approval in a few minutes. Reneau had the vehicle pulled out for us ready to test drive and was very throrough and knowledgable in the process paperwork. He also stayed past closing for nearly 30 minutes on a Saturday to get everytning completed so that we could drive the Jeep Grand Cherokee home that day and not have to come back on Monday. Great Job!! Andy and Kristi Moore
by Sherea from Birmingham,Alabama
November 22, 2018
Great gas mileage, roomy and smooth ride. Low maintenance. I enjoy the stereo and technology included without additional cost is awesome. First Chevy and I’m hooked. Very reliable
I want to thank my salesman. Dan Gainey went above and beyond to make me and my wife feel at home. I really appreciate a person like him. He came up with exact car I was looking for. It was like that car was there waiting for me to come and pick it up. I???m going to have a very good time with that car and Hare Chevrolet will be there to make sure that happens.
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