After having an oil and filter change, we noticed a swishing sound. My husband pulled the air cleaner and discovered that some 'tabs' were not place properly. He fixed the problem and the swishing sound diminished. Not a big deal, but it would be nice if it wasn't there.
We have used this Cadillac dealership to service our Cadillacs for years. This time, we dropped the vehicle off to be serviced the next day . . . however, later that afternoon the phone rang and our car was ready to be picked up - a day early! What impresses me about this dealership is . . . the friendliness of their staff, the cleanliness of their facilities the quality of their repairs - all just top notch!
Just want to comment on the outstanding effort & style of salesman Mike Pehl. Spends whatever time & effort needed to make things happen. This is a late review as I leased a 2015 LTZ Equinox. Just wanted to him an atta boy. Thanks again Mike.
Worked with Dan N. and he made everything very clear with none of the shenanigans I???ve experienced in working with other dealerships. Would recommend Dan and the team at Ewald to anyone looking for a fair price and easy process!
Mike was very helpful and accommodating. As a salesmen myself I appreciated the effort to understand the type of vehicle I was looking for and he did what a good salesmen does. He finds the right fit, not the quickest sale. Mike put me in a 2019 RAM 1500 REBEL which was a car I never considered or thought I liked (after months of researching and testing cars) until he evaluated what my wants, uses and needs of a truck we???re. Nailed it. Got a great deal. Much more professional at Oconomowoc than the Franklin location too overall in all departments. Would recommend.
Usually, I do not enjoy the customer service I experience with this dealership. However, during my last experience, the service was amazing. I hit a deer and the shop got me in as soon as possible. The drop off was amazing. When picking my vehicle up, they were so nice. I called and told them the time I was able to pick up the car, and they moved my pick up time by 4 hours! I was so happy! Then when I picked up my car, they were all ready with the keys, and it took only 5 mins! When I went to my car, it was so beautiful! They had washed the car, and the work was amazing! It almost looked brand new! They also cleaned the inside for me! I was so happy with this experience and I hope my experiences in the future are just as good!
The dealership was absolutely wonderful as soon as I walked in. My experience with Leticia and Aaron was perfect. They worked with my budget to find the right car for me and made sure it looked great before I left with it. The finance process with Brent also was quick yet efficient. Everyone made sure to answer any questions I had and made sure I left happy. I would definitely recommend Wilde East Towne Honda to anyone looking to purchase a vehicle in the future
The salesman was very helpful and didn't try to sell me a vehicle that they wanted off the lot. He also let me test drive the ones I wanted to compare even if it was not in the most ideal spot, if other vehicles needed to moved it was done.
I have been leasing cars for years and have always dreaded the dealership experience, until now. Boucher was recommended to me by several family members, so I thought I would give it a try. So glad I did! Skylar, Pat, and Jim were great! From the moment I entered the dealership they were polite, helpful, and straight-forward. I would highly recommend this dealership!
you have a good employee in dan clikeman enjoy buying car from him would recommend him to friends a relatives hope you all enjoy the holidays
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