Shannon was great. He calmed my nerves, set me up with exactly what I needed within my budget. I didnt even realize it until Thanksgiving day but I gained an additional seat in my third row that my previous SUV did not have. Service all the way around was wonderful from the time the service guys intercepted me, until I was driving off in my new car. It was a scary situation I had on the high way with my power steering and rack and pinion going completely out. The service guys calmed me down and entertained my boys. I appreciate all that was done for me. Everyone was great!
Had for over three years
by London from El paso TX
October 23, 2018
This car has costed me more than I’ve paid for it. Every time the light goes out they have to completely take off the bumper which costs you more.
I had first looked at their available used inventory online before setting up an appointment with Mike McDonald to discuss what options I was looking to have and then test drove one, and found another vehicle at their sister dealership and we drove a vehicle to swap and the vehicle we retrieved is the one I purchased. I did not feel pressured to purchase any other vehicles but what I wanted to afford.
The WORST CAR I OWNED!
by Mrspurnell08 from Salisbury md
July 4, 2018
I think this vehicle is wicked and a money guzzler. I have had issues with head lights blinking, inside lights not going off, the alarm light in window constantly blinking, Charcoal canister etc and as soon as you fix one thing another needs to be fixed and SHERWOOD OF SALISBURY SOLD THIS PIECE OF CRAP TO ME AND IF I DONT HURRY UP AND TRADE CHRISTINE IN I am scared I may be walking. Had not had this car two years and it has sent me to xxxx and back I hate it and would never recommend anyone to buy one that is 2015.?
Leon is my number one salesman. He found me the car I wanted and with comfort. I will recommend him to ANYONE who is looking for new or used. LEON, you are amazing!! Thanks to Hari also for the finance help.
What you get for the Money is AMAZING!!
by CR Fuentes from Algonquin, IL.
December 4, 2018
This vehicle got everything you need and the value is perfect, very reliable and economic, the futures on this vehicles will cost you a fortune on others. so far THE BEST!!
Awesome service, and not too pushy. I was concerned about the car’s brakes after test driving, and they had them replaced the next day first thing. They held the car off the market for me until I could get there the next day!
No more GM
by TJG from NJ
November 30, 2018
Numerous repairs to the hvac system on this car and fighting to get gm to honor the certified warranty has convinced me to buy a different brand in the future. I learned the hard way that GM Certified is just a marketing tool.
just wanted to thank aleesha,calvin,jim and cody for a job well done during the buying process. received fantastic service from all involved. I will be back. I found a dealership for all my transportation needs.
Recent used car purchase
by JaneS from Orange Park
August 3, 2018
Beautiful styling, runs smoothly, only missing a few amenities I had in a 2008- namely XM radio, push button start, back up camera, more co.puter access, and charger ports.
We have all heard, and told, the car dealer jokes. What an amazing experience. Started off with a fair price compared to other similar cars. I called and talked to a salesman and received detailed information. I did some “review” checking but got the name wrong. The wrong name produced terrible reviews, so I decided to call and get back and get “the other side” of the story. I talked to the owner and quickly discovered that i had reviews on the wrong dealer. I bought the car. Pain and hassle free. I live 200 miles away. They provided very detailed and accurate condition of the car. They even went the extra mile and delivered the car for a reasonable charge. I will buy another car from Eli and his team. His mom delivery ed the car with a big smile.
Great car to drive
by Big Dog from Lake Geneva WI
January 11, 2019
It’s a great car, fun to driver very comfortable. I love the sunroof and these power seats are the best I’ve ever had. There is a lot of room for all of my passengers.
Jacob Ferguson was very helpful answering all our questions about the technology features and helped us through them. Polite and friendly staff including sales manager Jeff Franke ,financial personnel Omar Jimenez, general manager Kasey Shirey and our salesman Jacob.
Most reliable car I've owned! Looking forward to m
by Troy777 from Rockford
January 13, 2019
Very reliable and safe for trip on the road. Has a nice body and spacious interior. Looking forward to the many options in has to offer.
Very easy and didn't feel and pressure from Brad. Very polite and made the car buying experience simple and easy. Would love to be friends with this man.
by KARRY from THORNTON
November 8, 2018
I only gave 4 stars because I would have liked heated seats LOL. I had a Volvo previously and it had a ton of bells and whistles. I didn't need all of that. Something to be said about heated seats though.
Very soon after I sent an inquiry on Cars.com Jason sent a personalized video of the car. We were able to meet with Jason a couple of days later and purchased the car. I would highly recommend this dealership and especially Jason Alt.
Great milage, bad traction & inadquate headlights
by SuzG from saint louis, mo
January 9, 2019
The worst front wheel drive car I've ever had. Lost traction at slow speed just in the rain! Lousy headlights, very difficult to see at night. Comfortable seating, but everyone had difficulty getting out - car sits too low. Paid a lot for it used, but doesn't hold value. Had a lot of recalls. Experienced more repairs than any other car. Large trunk but small opening, so could not fit anything deeper than a small cooler. Test drove the Impala prior to the Malibu - they both make a big clunk, like there is a log rolling around in the back during sudden stops. Would never recommend either car.
Rob, the service director is so nice and made it so easy to bring my car in for my first service appointment. He is always so nice and answers all my questions and very friendly. I was able to get a car to use while they worked on it. The service did not even take that long.
Most reliable car I have owned
by Ismael A. from Bolingbrook, Illinois
January 14, 2019
This is one of the best cars I have ever owned as it is a money saving car that has great space for my kids and to top it off it looks great!
Very helpful and courteous. Even called me back promptly to help me and answer my questions. The Lady even told me to call back when I was ready to buy. She was very polite and friendly. I liked that she was not not pushy.
It could be less money
by Ssponseller from Memphis Mo
September 11, 2018
It’s easy driving very reliable owned a 2008 and both are about the same. Outside looks sharp on both vehicles. Would definitely buy again. Very comfortable would be comfortable on a long trip.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Most dependable car I have every own.
by Dina from FERNANDINA BEACH
December 24, 2018
This car is comfortable and has lots of room for my grandkids to ride in. I love this car . It is nice looking and rides so smooth with great gas mileage.
Was a very easy process. And they did the very best to get me the nest deal my new car. Very friendly place 5 star
by Tmmann from Louisville KY
January 7, 2019
Not great. This car has given me headache after headache. The steering keeps popping. I have trouble with the paint chipping since day 1. The heater had problems within 2 months. Now, at 36,000 miles, the car interior is leaking from the windshield. on a trip the battery for the auto stop did not work after a long trip on the expressway.
I was well taken care of. It is just a bit of a pain when working through an out of town dealer when trying to coordinate service.
by CLR from Prior Lake
August 2, 2018
At first, I was skeptical about buying a Chevy Malibu. My husband and I have traditionally bought Honda's and both have CRVs. However, my daughter and I did research and found that the 2015 model is very reliable. We went to the dealer and test drove a pearl colored one with a sunroof. Wow! Gorgeous car inside and out! Love the design. Super smooth ride too. Lots of great features. We were very impressed and we purchased it. Great value for the money!
by ODanielFordCustomerForLife from DealerRater.com
December 4, 2018
My wife and I recently needed to purchase a new minivan for our family. Honestly, we weren???t looking forward to it - we were overwhelmed and a bit stressed... and the timing for our family budget was rough. We had heard great things about the New Haven O???Daniel Ford, so we decided to at least try to talk to someone. My sister recommended Mike Pocci, and she was 100% accurate. Mike was genuine, kind, and very knowledgeable. He did not try to get us in a more expensive car. He stayed in our budget. He kept in contact with us through text and calls the next free days before we officially signed. We also worked with Ryan Keebler and Mike Everton, and we couldn???t have been more impressed. Everyone was upfront and honest. They all communicated with us throughout the process. This team made this potentially stressful situation easy and even enjoyable! We will 100% return to Mike, Ryan, & Mike when we need a vehicle again, and we will refer them to ANYONE! Thanks, O???Daniel Ford! PS. And they have a GREAT selection ??? we LOVE our new minivan!!!
I love my malibu
by Beccasmalibu from Dayton ohio
December 17, 2018
I love this car. Lots of leg room and trunk space. My sons are tall guys and they have plenty of room to ride. I do wish it had a back-up cam...but all in all...5 stars!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.