The customer service was great. They were tactful about time and was courteous about getting my car back to me. The atmosphere was clean and pleasant. Kia of Jackson have my Business, they took care of me!!!!!
My husband bought me a 2018 Ford Fusion on February 14th. He said this was the by the far the easiest car buying experience he has ever had. He also said he was impressed with his salesman it was raining and he came out in the rain and helped him find vehicle. Great job my husband and I would definitely buy another vehicle from you and will recommend you to friends. The bonus I love this car it is awesome!!
I had been shopping for a new car for months. Figured out I wanted a Kia Soul. Tried to negotiate a deal closer to home with no luck. I was able to find my car on line and made the deal by phone. Cody was very easy to work with and was able to deliver my car to me. I was very impressed with Serra of Jackson!
It took a week to get the car transferred ( in State)
I paid cash and it still took 4 hrs.
When it came time to sell them my used car, they said there was a prob. ( according to Auto check) I spent two weeks to clear a title that said totaled . After many , many phone calls, I find out they were interpreting "Caleteral damage,car repaired, claim paid" as totaled. Even when I got a letter from the insurer stating it wasn't totaled, they refused to budge. I'm so frustrated! They want to offer me 1/5 what my car is worth. I can't deal with these people!! If it hadn't dragged out for two weeks, I would take the newly purchased vehicle back. Lesson learned!!!!
Although I didn't purchase a vehicle at this dealership, their pricing was more competitive than any other local dealership in the area. The environment was definitely the most friendly. I would highly recommend this dealership.
Never have gone anywhere else to have out car serviced
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