My experience was amazing! I dont have good credit, and was nervous, but everyone was so friendly and down to earth it made my car buying experience so much fun! Im in love with my suv (nissan rogue.) Randy really took the time to work with me and explain things, were upfront and honest, and i feel i got a very good deal. I will never go anywhere else to buy a car. Randy was amazing, and I feel they are prob all great, was up there for 2 hrs and talked casually with most the guys there and it was a very friendly atmosphere. I'm an EXTREMELY happy customer!
Bill Matson has been my saleman for 20 + years he is honest and trys to get you the best deal he can i shop nowhere else i consider him a friend not just a salesman thanks for the truck Bill love it Randy
I shopped around several other dealers honda, toyota, etc. before stopping at a Taylor/Nissan dealership and I can honestly say that they're sales team ( Mike Vidmar) was awesome. They were completely honest with me about what my payments would be giving me a ball park number that was only off by a few dollars even before checking my credit. Getting approved was extremely easy. I am extremely impressed with their service and friendliness. I will definitely be going back any time I purchase a new vehicle.
This was a nice place to buy a used car. They let me test drive the car on my own. They provided all of the information I asked for. They were reasonable when it came to negotiating the final price. My biggest critique is that when it came to doing the paperwork, they pushed pretty hard to sell several types of additional coverage. Be strong and direct with your position and they pretty quickly reduced the prices of the coverages. Overall this was generally a good experience. Also Licking County has a relatively low sale tax especially if you’re coming from Columbus. The drive is definitely worth the effort.
Cliff made buying my car easy and effortless. He made himself available for questions or concerns at anytime. He was prepared for my appointment so it was not an all day process like other dealerships. The Taylor team made me a loyal customer.
Our 2015 Explorer stared exhibiting electrical system issues and then wouldn't start. Don Wood Ford scheduled us immediately and diagnosed the problem as a bad battery instead of something more serious (and expensive). So, we'll just add this to the list of positive experiences. It gives us great piece of mind to know that they're there for us in emergencies as well as routine maintenance!
I had searched several dealerships and discovered that the used inventory at this dealer is far better than most. The staff and GM are all very well informed and delivered what they represented including a reasonable trade in allowance. Overall awesome experience!
Needed warranty work completed. Required leaving vehicle for two days. Coughlins provided shuttle service to and from Chillicothe. Repairs were completed professionally and without any cost to me. Highly recommend this dealer for sales, repairs or just plain window shopping if your in the market for a new or used vehicle.
Had the pleasure of dealing with Dan and Sonny. Both guys were great and very knowledgeable. They were also the most honest individuals I’ve ever met. Even after a screw up on their end they honered the price that they quoted me. I’ll be a life long customer of Taylor’s.
I love working with Chris Sims at Don Wood because I know he cares about his customers. If he tells me he's found a car I should look at, I know he has checked it out and stands behind its quality. He goes above and beyond to make sure you are happy with your purchase. I have been to other dealerships, but keep coming back to Don Wood entirely because of Chris Sims! Thanks again for finding me a great car!
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