I have purchased my last two vehicles here and the quality of service is unsurpassed. The service department staff calls me by name when I go in and they never try to tell me something is wrong that isn't. fair and friendly service always and will continue to return time and time again.
Purchased a new vehicle last year, had all maintenance done since at this facility with no problems at all. Everything has went smooth for me and I would recommend them to anyone looking to purchase a vehicle.
The service at this dealership is like non other they know how to keep their customers coming back, we drive an hour to buy from this dealership because they are loyal to us as we are too them. My whole family buys from them now.
I walked on to the lot at Chevrolet of Wooster wanting to gather information about the new Silverado. I was met by Mr. Book. He was very informative on the models, he showed me exactly what I was looking for and didn't try to sell me anything that I didn't want. The whole experience was 5 STAR! Definately will go back when the need to buy arises.
Great people and they worked with me on the price of my 2014 Silverado even though it was already a pretty good deal. Everyone was friendly and the person that owned my truck actually worked there as well! I would definitely buy from them again down the line.
Plan was to test drive car. I arrived and met with Birdie Baum who was super nice and very professional. She explained process took me to see the car and went for test drive. She told me the features for the 2016 Ford Escape and even showed me the back up camera. This has been a super experience and i would recommend Coming to Mathews for a new or used car. I suggest you see Birdie Baum she's excellent everyone is super nice. Thank you for everything.
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