Our sales person was Mike Cochran, he was a pleasure to work with, Mike found us exactly what we were looking for in our truck, when our truck came into the lot, he called us and said he had a truck he thought we would really like and we have absolutely loved and enjoyed our 2012 F150 Ford, it had everything we wanted it to have as if we had ordered it special.
Bosak chevy was an amazing dealership. It was our first timw buying a car from a dealer and they made it painless,they were not pushy at all.Fred Skafgaard was truly amazing he answered all our questions and explained everything. I highly recommend bosak chevy and ask for Fred!!! You won't regret it.
I bought my SUV at Castle. Excellent service from the beginning until delivery of my vehicle. FREE oil changes, FREE hand car washes and a very knowledgeable staff from the show room floor to the service department has me and my husband very happy customers!! Thank you Castle for all you do for us!!
After having signed up for alerts for a 1999 Jeep Wrangler over a year ago . I was alerted that this dealership had taken one in on trade. I actually was able to speak to the dealership owner on the phone and purchased it without even looking at it. It was exactly what I had been waiting for plus it was only 30 minutes away. I found the sales people actually loved their jobs and it was like dealing with friends. Truly not what I would have ever expected. It proved to be a fun experience .
After the service engine light lit & checking with On-Star, I was advised of an emission system issue. When I took the still under warranty vehicle to the Dealership Service Dept., I was advised the vehicle was unsafe to drive. Lisa the Service Advisor was told of our scheduled out-of-state trip. she advised me the replacement required, the wiring harness may take weeks to receive and install. The Dealership went out of its way to provide a loaner and our original p[ans did not have to be altered. In total the problem took 19 days to correct. Lisa called and kept me informed as to the repair progress thru-out the period and reassuring me that everything was taken care of and the vehicle would be ready upon our return. It was ready for pick-up on our return with just a couple signatures required. This was the fourth SUV I'd purchased from Mike Anderson and service like this is the reason I will keep going back.
I emailed them with a question about a vehicle in stock and they responded very quickly with the info I requested. They were straight forward with the response and did not attempt to "sell" me on anything.
Joe was great ! He kept in contact prior to our arrival. He had both vehicles I was interested in warming up when we arrived ( it was chilly out). Everyone was very friendly and helpful in making things go smoothly.
I LOVE my new Enclave
Terrance and Joey were very friendly and helpful. Terrace and the manager understood what we were looking for and needed. Terrace worked with us without any presser assisting us with many test drive until we found the best fit.
Had a great experience at Bosak. Luis Garcia was our salesman and he was awesome. There was no pressure and he answered any questions we had. He went above and beyond our expectations. For example: my wife and I bought a used 2016 Ram 1500. The previous owner plasti-dipped the emblems on the truck and I didn’t really like it. I told Luis that if I bought the truck that I would remove the plasti-dip. Instead Luis went in back while the truck was being detailed and removed all the plastic-dip himself so that the truck came out looking stock just the way I like it. It was a little gesture that showed how well he takes care of his customers. I would highly recommend going to Bosak of Merrillville for a car and ask for Luis.
Luis Garcia was our salesman, and he was fantastic!! He has helpful, answered our questions, and was pressure free. Everyone at the business were welcoming and easy to talk to. We were very grateful for our salesman, and our positive experience at Bosak.
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