Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Nick was my sales guy and he did a VERY good job
Keeping me occupied while I wait. It was My Birthday that day and everyone that worked there that knew it was my birthday came over and wished me a Happy Birthday. And I thought that was really nice.
On yesterday I went to Matt Bower Nissan to look around, not to buy are trade in. When I got there I was greeted with great service. I spoke with John Godfrey who assisted me by any means necessary. I was not looking to leave off the lot with a car, what’s so amazing I didn’t ask to see the cars he pick one out for me and it was perfect from that moment I knew I had to get this car. John made sure that happened even when I had doubts, he made sure I was one satisfied customer. Great job John Godfrey I will make sure I recommend your service. Gotta Love Nissan and Great Salesmenship John Godfrey ⭐️⭐️⭐️⭐️⭐️
I just hate the wait time when u bring your car fo
by Bs from New Orleans
October 6, 2018
Nothing to say really just hate the wait timing to get your car services an they don’t give out loaner until your car ready but other then that the wait timing could get better.. thank to Donald n ms Stacie from speeding up the work on my car..happy costume
My husband and I were contacted by a salesman after we reached out to the dealership. We made an appointment with him at our convenience
We test drove the vehicle and then sat with him to negotiate. All in all it was a good experience
3-19-18 Sat we went in at 5pm and left at 7pm with Pathfinder with Riley’s Help processing us quickly in and out the door. She was very knowledgeable and patient with me and my wife’s needs. She sent us to Tom in finance and he was also very helpful moving the sale forward with no problems. My wife said we should have went to Matt Bowers from day one in search of a used Car . Riley should be the one to ask for when needing a new / used Car , thanks All !
Buying my new GMC Canyon was the best experience I have ever had buying a new vehicle. From the moment I arrived, I was greeted by Darrow and she was knowledgeable and professional. Sammy Garafola was my salesman and I cannot say enough about his professionalism and his willingness to make my experience a good one. Best price, great customer service and painless.
Lost transmission towing camper from Florida to Colorado. May 3rd. I coasted into the front of the dealership. I knew what was wrong. I just retired last year. 30 years in automotive after market. I sold parts to dealership's and any garage or repair shop in my market. ASE parts specialist. I looked at used Surburban's. I like my 2005. I went to the service department. Asked how long would it take to get a GM remanufactured unit. 10 minutes went by and I got my answer. We can have you back on the road tomorrow after lunch. I went for that deal. While we waited one of the salesmem offered to tow our camper over to used car department. Hooked us up with electric and water. We had our german sheapards with us too. They offered us a loaner car so we could get around while we waited. We didn't need that. We had a wonderful experience. This was one of the best experience in a repair shop I have had in a long time. I want to give everyone there a job well done. Thank you all because I must have spoken to most everyone. Lots of free coffee. Thank you again.
The staff at Rainbow Chevy are always very nice and helpful. This is why I came back for my second vehicle. Their service and the great sales staff are the best around...
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.