I was talking to another dealer about buying a 2018 GTI, but they gave me the run around constantly (oh it doesn't include our add-ons, oh it includes every incentive, etc.). I walked into Hendrick and made it known I wanted a new GTI. After an initial lowball on my trade-in they easily matched it and lowered the price on theirs below the other dealer. They made the buying process simple and easy. Plus they (the dealer) covers the first 10K service which VW no longer does . Another plus. Finance was pushy to sell their stuff, but it wasn't too bad. Overall I'd give them a 4.5/5.
So the first salesman I delt with was atrocious, betsy. She had an appointment with another family which I understood but just left me and my hectic family sitting and feeling very ignored. Then she sold me a car that isnt even the one I test drove because she wasn't listening to me. She was to busy helping the other family. When the car they pulled up wasnt what I was expecting I just broke down and cried. Dusting the manager called the next morning and made it right. Cameron the salesman I delt with the following night was wonderful. Listened and was helpful. It was a frustrating moment to have them bring the liar back up to try and figure out what happened because I really just wanted her out of my face for all of her lies. Thank you Dustin and Cameron. The only thing that would have made it better the next night is if I wasnt so beat from being at work and I wanted the fight I should have given to Ms. Batzbe. If I could recommend the dealership it would have to be with the explicit instruction to only work with Cameron or Dustin.
I had a wonderful experience purchasing a car from Young Chevrolet! Silvia P did an amazing job helping me find the right vehicle and making sure I got an amazing deal. The finance department did a great job getting me approved and explaining all of the products in detail.Very happy with my purchase! I highly recommend this dealership and if you are searching for a new vehicle come see Silvia!!
Today we bought our second vehicle from Barbara at Young Chevrolet. Searched dealers all over DFW area. Barbara was the only sales person that was HONEST, not pushy we dealt with during this deal. Trade was valued at market when other dealers were trying to short change us by over 5K. Barbara is someone we will continue to do business with in the future.
I went car shopping a month ago. I hate car shopping but Damian was awesome. Knowledgable and no- pressure. He made the experience tolerable and that’s a major accomplishment because I hate car shopping.
Salesman was good and service was excellent I like the car I purchase and this is the second car I had brought from this dealership
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