I bought my first “new” (wasn’t new just way newer than I’ve ever bought before) from them. I had a really nice experience thus far. People were kind, facility was great, car was detailed impeccably. The salesman (Mark) was super nice and welcoming, even to my crazy toddler. I didn’t feel pressured or like I was schmoozed into the sale. He even recommended some different options to me when I didn’t think I could get financing on the one I wanted. In the end they came down on the price enough I could get financed on it through my bank and the process really was “easy!” Thanks for making my first dealership experience a good one!
Had a fantastic experience with Dominick Bernard buying my 2018 Prius Prime Premium. We were able to do most of the negotiating and info sharing over email but he was very helpful and informative and made buying our new car a very easy process!
My car was recently totaled and I was waiting for a settlement before purchasing my next car. I am an elementary educator and unexpectedly shopping for a car requires time, focus and stamina which I usually save only for the classroom.
I went to several car dealerships leaving with a headache before going to 5 Star. High pressure sales techniques and pushing me off to several different sales experts, managers, liasons just doesnt do it for me.
Dan was a patient, non pushy salesperson. When he said, " I want you to be happy." Five Star and Dan really meant it.
I love my new "used " car. Thank you for your personal customer service.
Outstanding service, our plow truck had seen it's last mile. We were trying to find a used GMC 2500 HD and in winter, they are hard to find. We were headed out of state the next morning to potentially buy onewe saw online and our salesperson, Bob called that evening before we were to leave. We said we were settled but he volunteered to drive it to us to look at. We Told him our budget needed to be below what they were asking. He made a creative decision without "cheking with his manager" deal was done. No messing around, and we love the truck
Just purchased 2013 Silverado . Dan was my salesman I had a great experience there no pressure fair trade in value great prices on low mileage trucks .financing was also great they beat my credit unions interest rate great place thanks
We did not end up purchasing our car here, mostly because of a scheduling/inventory mismatch and we were on a tight timeline. But, we did look here, and I have to say that they have, hands-down, the best and most responsive email team. I hate car shopping, and especially hate shopping for a used car -- it often feels like we are not as valued by dealerships. There's not a lot of negotiation room these days, with Internet pricing, and we came to find out that the pricing at BerlinCity is incredibly competitive. Both the sales associate and general manager went above and beyond in messages with us, and while the deal didn't come together this time, I can say without hesitation that we will start our search here next time.
I was signed right in on arrival. My truck was brought out back to have the engine code read. The service writer brought the report out to me along with a spark plug showing it was worn and due for replacement. He also recommended replacing the coolant. He said the coolant was rated cold enough and was good enough for now if I wanted to wait on changing it. I had the plugs and oil service done and I was on my way. The amount of time there may have been a little long but not unreasonable.
My husband has purchased 3 Chevy trucks from salesman Ray MacLearn. I have always purchased a different brand vehicle, but, after reading all the "great reports" on the "2017 Chevy Equinox Premier", I decided to take the plunge, and I purchased it. I have had my new vehicle for only 1 week, and I have already put 400 miles on it. I am really enjoying the ride, and all the extras (that I thought I did not need) that are on this new vehicle. I also want to give "kuddo's" to Bryan Wickerham the "financial "guru" representative" who is such a "positive man" that wears a constant smile. He has a "can do" attitude. He is an "asset" to the Quirk Westbrook Maine division.
Mrs. Armand L. Cyr/Maine
This is by far the best car buying experience!! When my husband and I arrived at Quirk Cevrolet, I accidentally locked the keys in our vehicle. One of the owners of the dealership personally helped us. A call was made to On-Star and we were back in our vehicle. We were treated with respect and dignity. Everyone was friendly and super helpful! No high pressure!!! The whole process was easy and fast. No long waits!!! Through 25 years, my husband and I have bought or leased 15 new vehicles and this was the best experince!!!
Couldn’t get accepted for a loan but our salesmen made us feel very comfortable and handled giving us the bad news very well. Only thing I would change is them having a special credit program
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