I live in NH and purchased a vehicle from Tampa Bay Auto Network. They are the most professional, polite and easy people to work with. The customer service they provided to me was outstanding.
Mike and Lou were honest and thorough throughout the entire process.
Lou took the time to walk around the car with me while I was on the telephone with him asking questions about the car.
Mike handled the financial side along with the shipping and made the paperwork very easy to do via e-mails and explained in detail what I need to do on my side to complete the transaction.
They went the extra mile to show me pictures of my corvette being loaded on the trailer after working hours and updated me on the progress until my car was delivered.
I Highly recommend Tampa Bay Auto Network to anyone looking to buy a car without the hassle.
Great people to deal with !!!
Gene H. contacted me by text while I was still researching Subaru dealerships. When I got lost in Tampa, he called and stayed on the phone with me until I got there.. This is before I had even met him. He was patient, answered all my questions,explained about the company, and never once pressured me. He was the best salesperson I've ever dealt with in my life. Next I went to see Julio A. He was amazing. He was very thorough with his explanations, and went out of his way to help me get the financing. Both Gene and Julio spent over an hour on hold to the credit bureau to make it possible for me finance the car. They both treated me like family. They introduced me to Rachel W. who will be calling me to follow up on any concerns or questions. I even met the people in the service department because they had to reprogram something so I could have a phone in the car.
Jim West is more than a salesman, he really cares about finding just the right car for his customer., and doesn't pressure you into buying a car 'on that day' like some others we've encountered. If you want a caring, friendly person to help you find a car, Jim is the guy. We are really happy with the car he located for us!
Our overall experience was great. Jim West was courteous, helpful and very informative. The other staff members were also super friendly and made the process smooth. We will definitely be back for all of our future car purchases. Thanks.
Went in for a Chevy Sonic, was able to get a test drive quickly without any pressure. The no-haggle is legit. They can't accept bank drafts, which made things slightly challenging but they were helpful throughout the process.
This was the first stop in our journey to find a car for our son and we didn’t need to go anywhere else. We found a newer car at a great price. Thanks to Jim West for going above and beyond in the customer service area. He really made the car buying experience a pleasurable one.
My Mom went alone to check out the low mileage SUVs at Hertz and had the good fortune of working with Jim West. She felt very comfortable with her experience, and she came home with a gorgeous low mileage Nissan Rogue. He even found her the color she wanted!
Just purchased a 2018 certified pre-owned Buick LaCrosse Essence yesterday. The whole experience was non-stressful and enjoyable. Chris, Dave, and Bert were exceptionally professional and pleasant to work with! Many thanks for such a positive transaction, Jacqueline H.
I would recommed all my friends and family to go see Trevor Baggette if you are looking for a new car. He is very knowledgeable an patient. He will listen to your needs an find you the perfect car.
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