Throughout the whole week kevin was exceptional in not only his customer service but his knowledge of the product. I had multiple quotes from other dealerships but kevin was understanding and accommodating for any need that i had.
After seeing a Sun Toyota internet ad for a 2018 Acura, I initially shopped a local dealer for their pricing and realized that there was a considerable price difference between the Sun Toyota price and the local dealer. After indicating interest in the vehicle on Sun's internet site, I was immediately contacted by Ben Carriere. After three and a half hour drive to Sun Toyota, I traded my vehicle for the 2018 Acura. Ben Carriere is a consumate professional and a pleasure to work with when purchasing a vehicle. My wife and I were impressed with the level of courtesy that we received. This is the most positive experience in Car Buying that I have ever experienced. I must also say the restaurant inside the dealership is a nice convenience.
Very fast and friendly, found exactly what i needed at the right price. The car was fully explained to me and all my needs were met. I highly recommend them for your car shopping needs. Bonus, Veteran friendly
This was my second experience in 5 years using Julian's Auto Showcase to sell a car for me. I would not have returned if I was not pleased the first time. I was so pleased the first time that I referred many friends over the years.
Steve Ferguson's courtesy and attention to detail was demonstrated quickly when preparing my car for showings. His attitude and knowledge were tantamount.
They are TOP-RATED PROFESSIONALS!
I had an a appoinent for my 1st oil change with a 10am appointment and did not leave until almost 1pm. Also had a car wash which barely looked washed still had dirt all over the Rims. Also they never reset my oil life and a day later my tire pressure light came on. Makes me feel as though they didn???t really check the tire pressure as they marked down on the paper.
First, I ended up not buying a car here but that was only because they didn't have quite what I was looking for. I do want to say that I had a very pleasant experience at Fitzgerald Outlet, though. I worked with Walter "Chet" Wilkinson and he was superb. Knowledgeable, pleasant and best of all not in the least bit pushy or a typical "car salesman"; I'd have just walked out in that case. I ended up purchasing a car at another dealership (who had a similar philosophy as Fitzgerald - no haggle. no pressure) and it really only boiled down to the fact that the other place happened to have a vehicle which fit the bill, so to speak. I very much would recommend Chet and company if you're in the market for a used car - no plaid jacket and smoke and mirrors.
Jim West is more than a salesman, he really cares about finding just the right car for his customer., and doesn't pressure you into buying a car 'on that day' like some others we've encountered. If you want a caring, friendly person to help you find a car, Jim is the guy. We are really happy with the car he located for us!
Had an overall good experience w/Jamison and Chelse as well as Jackson. The F&I person (Perry) was VERY PUSHY and I got to the point of almost walking out as I did not need nor want their financing or extra products. Had HORRIBLE experience with Chevy/GM. Vehicle was ordered on June 15,2015 and was suppose to be in on August 6,2018. Vehicle did not arrive at the dealership until Oct.12, 2018. Chevy kept giving different stories for the delay. On Aug. 21 was told the truck was at the transfer point in Dew Fl....On Aug 26, was told the truck was just loaded on rail car at the assembly plant in Arlington Tx.. I had requested the truck be made at the Arlington Tx. plant...It was actually made in mexico. MANY PROBLEMS with the manufacturer but NOT w/ the dealership.
Our overall experience was great. Jim West was courteous, helpful and very informative. The other staff members were also super friendly and made the process smooth. We will definitely be back for all of our future car purchases. Thanks.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
We came in just because we were driving by and thought we'd take a look. Had not intended to buy a car today. Charlie was so personable and gave so much more information than I've ever had at other dealerships. He knew everything about all the vehicles. Spent SO much time with us, and did not make us feel rushed. So,we decided to buy a car. What a surprise!
Had a great experience, got the CX-9! Exactly the vehicle I wanted. I love it so much, no complaints! Larry was great to work with. I have had the car for a week now and Larry has followed up twice to make sure I'm loving the car and if I had any questions! I will love this vehicle for as long as I own it! Happy to be part of the Mazda Family!
Although i had a bad experience at first, Troy left his phone number for me to call and they did fix the issue and now i am a happy customer. I couldn't find the negative feedback to revise
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