Our salesman, Marcus, was very friendly and helpful during our visit. If he didn't know an answer to a question, he found out what we wanted to know. There were no high pressure sales pitches. The dealership worked with us to get the best deal possible. Based on our purchase experience today, we would do business with this dealership again.
Marcus needs a promotion or a raise! From the beginning he was extremely professional. He had a great attitude as well as empathy to our situation. He listened and problem solved the whole way through. I have never had a car salesman treat us so well. God bless you Marcus, you are a great guy!
The team was so wonderful, from the greeting when you walk in, right down to the minute you walk out the door. The friendly personalities, the staff is so outgoing it's unreal. I will most definitely recommend them to people i know. #TEAM DRIVETIME
First of all, I hadn't bought a vehicle in 19 years. When it was time to do it again, I started my search online. Of all my requests to numerous dealerships, only DOW had answered. Ted Ackley from DOW wrote that he would be available to answer any questions I had. I told him I would be back in town in a couple of weeks and he replied that he would be available at any time. When I actually came to DOW, Ted was the most knowledgeable and accommodating salesperson I had ever worked with, because he answered every question and gave me his time with no pushiness. If he had, it just wouldn't have worked. He tried everything to give me the best deal and finally, the deal I accepted. He said he would always be available to help with any questions I would have in the future. Even though I came with my husband, Ted directed every issue to me and not my husband, even though it was obvious that they got along. This kind of respect made the buying experience a joy. He bent over backwards to make everything easy. Thanks, Ted and to all the staff at DOW. I will return for my future car and/or truck purchase. Lastly, Mr. Dow, thank you for employing the most supurb and courteous people. Cheryl Lewis.
Carl Shine made financing my Fiat 500X quick and easy. He was patient with me and helped me through the process, even sending me texts when I had questions. Even though I had no credit, Carl worked with me to give me the best deal on a car I fell in love with.
Our salesman was Michael Coates and he did an excellent job. Patient with our questions and made every effort to provide us with what we wanted in a new car for the money. Thanks also to the front desk person and also to finance.
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