Was looking at cars for a long time. Went in and talked to Justin. He made everything easy. The whole staff was nice. Not pushy, just felt like they actually cared which is nice. Definitely recommend them.
by Tmmann from Louisville KY
January 7, 2019
Not great. This car has given me headache after headache. The steering keeps popping. I have trouble with the paint chipping since day 1. The heater had problems within 2 months. Now, at 36,000 miles, the car interior is leaking from the windshield. on a trip the battery for the auto stop did not work after a long trip on the expressway.
I stopped in to get some maintenance done on my 09 wrangler and ended up driving away in a new Cherokee trail hawk. I love it. They also did a awesome job on my wrangler. Thank you Ben. And Tim .and Ryan in service thank you for working with me getting my wrangler done fast.
Most dependable car I have every own.
by Dina from FERNANDINA BEACH
December 24, 2018
This car is comfortable and has lots of room for my grandkids to ride in. I love this car . It is nice looking and rides so smooth with great gas mileage.
Absolutely the very best, most awesome, buying experience on the planet, EVER! These folks know how to let the process breathe...no PUSH, no PULL, NO BULL. Our sales guy Nick is as professional as they come without being a "salesman", very relate-able and honest. Understand we were out and about doing some Black Friday shopping without really needing anything. We stopped in to do a few test drives as this dealership had all 3 sedans we were considering (Cadillac, Lincoln and Buick) to purchase NEXT YEAR, not this year. After looking they didn't have (on the lot) the Buick LaCrosse with the large moonroof or sunroof...which ever its called. Nick said they had one in the wash bay.....BOOM...test drive done!!! My husband and I love this vehicle and were extremely excited that we made an offer and it was done!! Their finance guy Alex is the ONLY finance guy you will ever want to work on your half in these situations....totally and completely painless!! IF you are in the market for a domestic certified used vehicle, go here----you will NOT regret it!
What you get for the Money is AMAZING!!
by CR Fuentes from Algonquin, IL.
December 4, 2018
This vehicle got everything you need and the value is perfect, very reliable and economic, the futures on this vehicles will cost you a fortune on others. so far THE BEST!!
They treat me like family and very nice people I will always by from there and have my vehicles service there they really take care of there people.They have always been curtious to me and there building is always clean
Best car I've owned!
by Jay80 from Illinois
December 12, 2018
This 2013 Malibu 2LZ 2.0 is the best car I have owned. Tons of features and very reliable with a sporty/luxury look! It drives smoothly with a seamless shifting.
First the customer service is great! Ken Hope is very easy to talk to and gave me confidence in there work and is a nice guy, the job was completed in a timely manner and well done, if I need help in the future I will be back!
I love my malibu
by Beccasmalibu from Dayton ohio
December 17, 2018
I love this car. Lots of leg room and trunk space. My sons are tall guys and they have plenty of room to ride. I do wish it had a back-up cam...but all in all...5 stars!
Did my research and knew the value of my trade as well as fair market value of the suv I was interested in. Expected a fight to reach a fair deal. Robert Corbett was are salesman and things went great. For the first time I walked out not thinking "what happened" but was pleased that the deal was so smooth with no regrets. Would highly recommend Mr. Corbett and Preferred Chevy of Grand Haven. 5 stars
Nice car and probably the best car I will ever own
by Jkmalibu from Elvurn, Illinois
December 19, 2018
This car has been amazing. Aside from the water damage due to a leaking sunroof which was my fault, this car has taken me well beyond 200k. Awesome car
This is my 2nd used car purchase from Preferred. My sales rep. (Ryan Myers) was both professional & knowledgeable. Both the car buying process and the delivery process were handled in an excellent manner. Ryan took the time to explain all of the features of the LaCrosse and answered all questions thoroughly. I won't hesitate to return to Preferred and Ryan in the future.
It is what I desired and located
by Lynnlynn from Racine, WI
December 27, 2018
This is the car that I sought out, discovered, and purchased. So far, it has served my needs and I am very satisfied. I will continue driving GM products.
PROFESSIONAL AND FRIENDLY AT ALL TIMES. THE GM MAKES IT A FUN EXPERIENCE RATHER YOU ARE SHOPPING OR RECEIVING SERVICE.
Only Brakes and oil changes
by PsiTek from Ontario, CA
November 16, 2018
Been driving this car for 5 years now and have only had to change the oil and do the front brakes. (at 50,000 miles). Next to my 2001 Olds Alero (that got me shy of 300,000 miles) this is the best car I have owned.
Always have a good experience here at Freedom ! Love Ken ! He gave me a ride home ! Everyone is so nice ! Great work !
Water leaks into trunk
by Kdo from Chattanooga Tn
December 16, 2018
Mfg nor dealership will take responsibility for mfg default with water leaking into trunk. Constantly sopping water out with towel. Sealant tape is cracking and showing signs of rot. Water builds up arounf extra battery on driver side behind tail light. Nice ride, descent mileage(not good avg 24). Ive had two diagnostics done. One by dealership they waived 125$, another frebbie by auto body shop. Im having to lay in trunk while raining and storming trying to pin point leak. Can hardly wait to get my FORD ranger going and get rid of this black mold collecting vehicle.
New Truck was out of alignment and Sync phone connection was muffled when talking to someone on the phone. Truck was aligned and Sync problem fixed in less than 1 1/2 hours. Great Service.
Very reliable. I liked the look of the malibu also
by Ssherri33 from Tallmadge ohio
October 16, 2018
I loved my malibu. Curently looking for my next malibu!! The malibu is the only car i will drive!! Plenty of leg room. Good on gas and very amazing design.
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